Yep, we encountered bed bugs. No, they don't carry diseases but if they get in your suitcase and hitch hike home with you, they can be quite expensive to exterminate. We had just finished touring Katherine's Gorge and were resting in our room prior to going to sleep. I scooped up one of our two kids to move, when our oldest said "hey what are those bugs in our bed?" After a quick 5 minute investigation and googling pics on the iPhone, we confirmed bed bugs. Several nymphs crawling around on the sheets and a few full grown adults stuck to the mattress seams. Slept in the car with our belongings. Spoke to the manager in the morning. She felt truly sorry. Did not charge us for the room. Also said she would have gladly put us in another room if we had called. She also said she would have the room checked and take care of the situation. Given it was midnight, and our comfort level of sleeping in another room was low, we opted to stay outside. Due to the manager's positive response, we opted for a rating of 2 instead of a 1.
- Also Known As:
- Best Western Katherine
- Katherine Best Western
- Official Description (provided by the hotel):
- Best Western Pine Tree Motel is situated only 5 minutes from CBD.We have a wonderful tropical style pool area, where you can enjoy the atmosphere with you family and friends.We have Astar and airconditioning in all the rooms and tea and coffee making facilities with an onsuite.Come and meet our friendly staff and bring your smiles. ... more less
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