The lobby and other public areas are just slightly above average. The room itself was a little dated, but since this hotel claims to have been in operation since 1533 (473 years)... I'll try to be gentle. We arrived without a reservation about 7:00pm on a Tuesday evening in August and were offered a 20% discount off the normal room rate for one night. The carpet in our room was acceptable, but was beginning to show minor signs of wear..... definitely time to replace it. The furniture was rather generic looking, but functional. It was a little hot in the room when we first entered and I noticed right away that there was no air conditioning, but after opening the windows, the room cooled down to a comfortable level. The bathroom was nothing special.... there was a single wash basin without much room for toiletries, a hair dryer hung unceremoniously by its electrical cord on a coat hook, and there were no amenities such as shampoo or bar soap. There were liquid soap dispensers in the bathtub and by the wash basin, and this is all that was provided. Our room overlooked the main town square which was quite pleasant especially around 9:00pm when a small orchestra played classical music outside our window for about half an hour.... a fantastic European touch! The beds were comfortable and we both slept well. No noise complaints or anything like that, although housekeeping opened the door to our room about 10:00am to see if we had departed. When we did depart around 11:45am, two maids were sort of camped outside our door waiting for us to leave. This hotel is ok, but I would rate it as maybe a 3+ star.... it is certainly not a four-star hotel as they claim.