the hotel itself is beautiful, in a wonderful setting. we got there, excited about all the different spa services. turns out, that during the days when we were staying, they had very few options available. booked a standard swedish massage and got the worst massage of my life.... the masseur had a bad bo, and did not speak a single word of english (at a 5 star hotel, the staff should be multilingual, even if it's just in the areas where they need it). the massage table, towels and linens did not look very clean. after that, we canceled the rest of the services we had booked.
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