My parents booked this place and when I read the other reviews I tried to talk them out of staying here. A previous writer called the place "musty". Now, I don't know if they have airconditioning, so in the summer I can not say, but for the fall when I stayed there the place was AWESOME. The location is tremendous, the views of the opera house are super, the windows actually open and the walls are so thick you can sit on the windowsill like a chair and just watch the city go buy. I think you'll want to advocate for your experience; the first room I was assigned was only so-so, but I just asked to see what else they had and found this gem. BTW, the wireless internet access is FREE. I stayed at the Bristol in Warsaw the week before and that 5 star hotel nickle and dimed me out of 20 EUR a day...what cretins. Finally, Pollera over charged me by accident; I did not notice. They CALLED me three days later and told me and gave me a credit on my card!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC