Stayed here very recently with my daughter and grandaughter.
Starting with the points in its favour. Situated within walking distance of the main square, bus and train stations and Wawel Castle, the Wyspianski is certainly well placed on Westerplatte on the west side of the old town just outside the green belt called the Planty.
The rooms are clean, well presented and have a TV (usual obscure channels but ok if you are heavily into the stock market or American news), radio/alarm clock and ample provision to pen your postcards. The beds in the single / twin rooms are a bit oddly placed, lengthways sleeping head to head but workable. Each day bottles of water were supplied as you cannot drink or brush your teeth with the tap water. I had read previous postings saying that a travel kettle should be taken as no facilities were available but the Hotel info clearly states that your own electrical appliances should not be used and unless you unplug the light or TV there is no spare socket.....I opted for tea withdrawl rather than frying so didn't use it more than once!
The Breakfast ample and varied and staff greeted us with a smile on presentation of our entitlement cards.
Here ends what was good for us.
The shower room was clean and bright but had a continuous malodour eminating from the shower drain. I am a Nurse and well used to, shall we say not so nice aromas, but YUK this stunk. It pervaded my whole room and had to keep my window open day and night. I mentioned my concern to the reception staff who said someone would look at the problem but alas it did not improve and I was given no feedback. Had I been alone I would have requested another room but as my companions were in the next room and the hotel appeared full, I felt I had little chance of moving with them in such close proximity. Their room also had the same problem.
The hotel itself is like a large concrete multistorey carpark subdivided into rooms of varying size. The vast landings and long corridors, devoid of any furniture and having extremely thin carpet served to act as one huge echo chamber. The rooms also had very thin carpet and doors which had nothing in the way of a buffer, by which I mean something to absorb the bang as the door closes, and even if you tried to close it quietly -not enough people chose to, sadly - the sound resonated up and down the corridors. Noise of movements and door closing / slamming from our landing and upstairs invaded our peace regularly especially late at night and waking us at 04:30.
Rooms 119 and 120 were situated very near the service lift which appeared to be in operation, noisily, from 06:00 and room cleaning at 07:30 was not unknown.
The noise was not simply of door banging origin, voices were just as loud, at all hours. I am not a killjoy, far from it but I really don't want it amplified into my room at all hours and the Hotel's construction exacerbates the problem.
So, smell, noise what else...oh yes, the prevalence of stag parties & school parties. Increasing the noise levels and sadly while waiting for our taxi to the airport (ordered through Cracow-life at a very reasonable 70PLN each way) my grandaughter was treated to the full range of expletives by an all male beer swilling bunch determined to recount the conquests of the previous night with no holds barred. This took place at 10:30 am in the reception area. I don't know who I felt more disappointed with, the reception staff for not requesting that these people turn down the noise / language - most countries understand the Anglo-saxon terms-
or myself for not asking them to kindly get a life and respect the ears of a child. The only option was to wait outside.
As I would very much like to visit Cracow again I looked around the town at other Hotels. There were plenty of 3* establishments in a very similar price range that appeared superior in appearance, facilites and staff enthusiasm.
The Wyspianski should, in my opinion, be regraded to a 2* as its more Hostel than Hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
Young Singles, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, pet owners, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Shopping