Located 3 Kms from the town centre on the foothills of the mountain range which separates Poland from Slovakia, this hotel is in a beautiful location. There is a chair lift outside the hotel which will take you up one of the hills. We stayed in the hotel 2 nights of Monday 30 and Tuesday 31 August 2004. It was almost empty with we heard just 30 rooms occupied. The hotel has been acquired by the French Accor Group and re-branded in its Mercure range. But there were plenty of items bearing the old Orbis logo. The staff on Reception still had "No" as their first answer to customer inquiries and clearly the friendly Accor ethos has yet to touch them. The rooms had a "Hotel Rules" booklet saying, for example, un registered guests had to be out of guests rooms by 10p.m.! There is a lovely 20m x 20m swimming pool in the basement but it is not open until 08.00 so a swim before breakfast was not possible. The hotel bedrooms have been renovated but work still remains to be done on the reception area, sports changing rooms and - especially - to the exterior which was having porch roof insulation installed during our visit and all wooden cladding replaced. The hotel restaurant served us a better dinner on one night than we could find in any Zakopane restaurant the previous night (it is a tourist trap with many mass catering establishments). The one staff member who really shone was the driver of the shuttle bus who for 3 zloty drove you to town centre. Most other staff seemed steeped in the past. As for the management, they were neither named nor visible. To date, the poorest managed and run of the Accor hotels we have stayed in.