We spent 2 nights at this hotel while in Prague, with a group of 42 other friends and returned some days later for another night. We were told by the tour agency that it was a Ramada hotel, but when we arrived I found out that it has joined the Leonardo group of Hotels a couple of weeks ago, so I guess my comments might be the first as a Leonardo Hotel from now on.
Upon arrival we were greeted with a welcome drink. (A small glass of orange juice.)
We had our room upgraded the first two nights and we were given a nice suite on the 6th floor. (# 602) It was very comfortable and cozy. One con here though was our bed which was extremely soft. So soft, that I had to check if it was a water bed. The slightest move of the hand can wake up the person sleeping next to you.
I have to admit that some people in our group had however extremely small rooms the first two nights, and I thought they were exaggerating. They were talking about rooms like dungeons and I asked to see one. They were right, the rooms were extremely small, but they were given better rooms the last night when we returned from Prague. It seems that the really cheaper rooms are the smallest. Four nights later when we returned here, we were given room # 443. This new room did not have of course the dimensions of the suite we previously had, neither was it the smallest room. It was a normal size room, nice and comfortable for that one night. Actually the whole group had the same size of room this time. I believe the size depends on what you pay.
The towels in the bathroom were bright white, as well as the cover bedspread. Air conditioning and the mini bar in our room were working fine. No bad comments here. I asked my friends for any bad comments and nobody had to say anything negative.
Breakfast was more than adequate with omelets, sausages with nice mustard, yoghurt, fruit salad, variety of cakes, cheese and ham and oatmeal porridge. There was an incident during dinner the second night, but after I talked with Mr. Mustafa Osman the Restaurant Manager who was very polite, he did his very best to please us all. So, here I suggest that if you are not satisfied with anything, the thing you should do is to kindly talk about the problem with the person in charge and not just ignore it. In this way the hotel people will be informed and if you really talk and convince them, believe me, they will do whatever they can to make things up for you. Only ask politely. If we guests don’t comment on the cons we find with the right people, then the hotel cannot be improved, and I believe this is what the hotel people are after here.
We were on H/B basis, so we had our dinners here. One negative here and comment from all 42 people of our group was the high cost of wine and beer. The small glass of beer costs 4 euro, and a bottle of wine is approximately 15 euro. This was the impression of all 42 people in the group.
There is internet access for free on the ground floor but I could not connect my laptop while there even if I was given a code. Only once I had access from my suite but just once. There is only one computer by the entrance door but you cannot use it for long unless there is nobody else who wishes to use it. Otherwise you have to be brief, just check e mails. I usually worked early in the morning or late at night when there was nobody else waiting.
The hotel is in a quiet neighborhood not far from the city centre. There are shops in the round area, -a small square with one or two coffee shops and a pub just opposite the hotel.
I highly recommend this hotel, and I would gladly return here if I ever visit Prague again.
Suite #602 was comfortable and cozy, Room #443 was not big but ok.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 September 2011
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We hope to welcome you again in our hotel in the near future for a very pleasant stay!
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