I have been very disappointed by rude staff on the reception desk. First I asked for set of towels because friend of mine was sick (vomiting).The young blonde receptionist was really rude. She was almost shouting at me that what I like at 6pm!? All accommodation assistants are already at home. I said that I saw trolley of one accommodation assistant in second floor (I supposed for evening service) but she said that this cleaning lady is for cleaning her receptionist desk nothing else and she has no key from storage room with clean towels!!! In 5 star hotel really terrible service! In Premier Inn you will get towels directly to your room at 1am in the morning if you call the reception desk!
As well there is 1 pillow for 1 person. There is no extra duvet! If you fell cold you need wait till they will start central heating but nobody knows when it will be!
I cannot recommend this hotel and spa for not fully healthy people. As I know from one nurse there was already dead guy from Cyprus in hotel room – after my stay there I already know why it happened!
This hotel is definitely not 5 star hotels. (maybe on the picture only)
- Also Known As:
- Danubius Health Spa Resort Thermia Palace Hotel Piestany
- Danubius Health Spa Resort Thermia Palace Hotel
- Thermia Palace Piestany
- Official Description (provided by the hotel):
- •Beautifully renovated Art-Nouveau gem built in 1912 and nesting in the picturesque environment of Spa Island.•Located on the site of thermal springs and healing mud, directly connected to Irma Health Spa.•Immerse yourself in the unique mud and mirror pool in our luxurious spa premises•All you need to keep fit on Spa Island: golf course, tennis, jogging paths. Water sports, fishing, cycling, squash and bowling in Piestany.•Treat yourself to a little time off in our Spa park, enjoy listening to birdsong under old trees, the tranquility of the thermal pools or the enclosure with peacocks and rare pheasants. ... more less
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