Well this hotel was a major disappointment, but not completely. First off they put me in room 145 (what a disaster). First this is the Hotel Panorama (and the view over Vilnius is FANTASTIC), but I had a view of ventilators, a fence and roof top equipment). Amazing that they would put a guest in this type of room, who would be staying 8 nights. I complained and they apologized, and could not move me due to the hotel being completely booked, but they did offer to change my room in the morning...fine.
I went out and walked around Vilnius, for which, I was pleasantly surprised - I liked the city. Upon my return, I went to my room and decided to read before my meeting. The entire room hummed and vibrated (most like from the equipment outside). There would be NO way I could get a good night sleep and be ready for work the next day. I again went down to the front, and after some rather stern conversation - they provided me with a room with a view away from Vilnius. I was slightly disappointed, but the room was MORE than perfect.
First off, it was a newly renovated room with all new furnishings, bathroom, carpets, paint and a cupboard. The old room was old, peeling wallpaper, heat of no control and no place to put your clothes. This is why I say sort of...unless you can get a newly renovated room, this hotel does not, and should not accept any guests (it is that bad). My colleagues were also in the old part, had other issues of over heating, no hot water, lumpy beads, sporadic internet service..but they also had the view.
One other thing, it gets dark in winter rather early in Vilnius, please turn on the lights...especially in the enclosed dark wood staircase between the entrance and the first floor - it is dangerous without lighting.
The breakfast was moderate, but nothing to write home about. So regarding my ratings below, I am using my old room. Until they get the entire hotel renovated, I personally cannot recommend this hotel. Plus, they gave me a new room after my 2nd complaint, why not have moved me when I had my first complaint.
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