We stayed here for a mid summer break. In winter this hotel is of course geared to skiers but in warmer seasons is also good for walking exploration of the area, many natural attractions are within easy access. For our visit it was catering mainly for middle aged and elderly Germans, with a few Czech families.
Bad points first.
The first impressions of the room are depressing. The web page photo of a typical room is technically accurate, but in reality the furniture is dark and basic, probably mid 70's. The bathrooms are re-fitted but are very small, claustrophobic even. The public toilet style toilet roll holder on the wall is ugly and takes up valuable space! The toilet paper seems of similar origin.
Bedside lamps are provided but are very low and the heavy glass shade makes them useless for reading in bed. A giant sized glass lampshade on the single ceiling light is ugly and easy to hit accidentally.
The single pillow is thin and required folding double to be any support.
Furniture in public areas is also 70's and shows its age.
In the restaurant, breakfast selection was average but on one day was very poor.
Evening meals were okay but there seems to be a problem in the kitchen with re-filling the hot meats selections. Trays were sometimes almost empty for long periods leaving guests no choice at all.
Good points now..
Location is good, Harrachov centre is a short walk downhill, and there is a good choice of eating and drinking places there. We never needed to use the car during the stay.
The hotel restaurant is a good size and was never crowded, the 3 waiting staff are efficient and hard working.
The snacks available in the bar are good sized, tasty and cheap.
The "wellness" aspect is good, the pool is reasonably sized and there is a maximum 15 allowed to use it at one time (we found that it was too crowded for actual swimming with 6 however).
Staff in the wellness section are efficient and professional and a good range of massage and therapies is on offer.
The hotel, rooms included, is clean and reasonably maintained despite the outdated decor and furniture.
The Czech staff speak German, but few if any speak English.
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