My boyfriend and I stayed here in January on our way to Tikal in Guatemala. Not only was the food terrific- especially the Belizean
specials- but the staff was more helpful and friendly than any other I have encountered in 20 years of travel in Central America. Well trained, courteous and efficient. They even booked an air conditioned car from the Guatemalan border to Tikal, a considerable savings over the package plans offered by tour companies in town and all to ourselves! We stayed in a huge room with a four poster and it was as if we were on a honeymoon, enjoying Piña coladas by the pool and rum punches on the balcony overlooking the jungle. Take the tour of their iguana farm at the foot of the hill-worth the price of the donation to the program which is replentishing the iguanas to the nearby river. We stayed away from the bar- boring US businessmen on the prowl or shouting on their cel phones. Try their Fry Jack- puffs of friend dough served with breakfast. All in all a GREAT stay!

We chose to stay at the San Ignacio Hotel because of its central location in San Ignacio and because of the value it represented. We stayed in a balcony room.

Pros:
Beautiful lobby
Nice grounds / pool (although you do have to make a "donation" to use the trails)
Rooms were in good condition
Friendly Staff

Cons:
Furniture in rooms was a little outdated
Service at dinner wasn't that good, food took well over an hour to be served
We had a billing error that took work to get resolved
Tours were 15-20% more expensive than what you could book in town a short walk away (and they said prices were going to be raised soon)

In summary the hotel was nice and reasonably priced. The hotel is in a central location to take advantage of all the things to do in the area. The tours are cheaper to book in town (although for Tikal you might want to go through the hotel as it is a long ride and you will probably not have many other people along with you when booking through the hotel). In addition, we enjoyed dining in town, as we found it somewhat cheaper and the food to be more varied. We did have one billing issue that did prove to be an annoyance, however, I don't think this is a systemic issue.

Sitting atop the city of San Ignacio in western Belize is this Resort Hotel. The regular rooms are competitively priced, but we opted for their Master Suite. Upon arrival we discovered this is a singular room, not a class of rooms. The Master Suite sits atop the hotel and offers breathtaking views of the river valley and jungle from either your king sized bed through huge floor to ceiling windows, or the spacious patio. When you enter the suite you are immediately impressed with its aesthetics. The space is beautifully decorated with high quality essentials, but very few distractions. Thankfully there were no trendy appliances or fixtures. By the end of our stay we took note of the design choices because we felt they would be wholly appropriate for anyone designing their dream home. And not just a home to show off, but one to live well in. In our 6 day stay there were about 12 hours without hot water, but they offered free meals to compensate. The city is a short walk one way, the local Mayan ruins a short walk the other. Belize being quite small there were unlimited activities nearby you could find through the concierge. The staff are so pleasant and easy-going you quickly feel comfortable asking them for advice on all matters. The activities are worth your time and enhance any visit. The guides are all knowledgeable and are great hosts. Warning: despite the availability of a wondrous variety of fruits, try not to eat them all at once before bedtime - you may experience an unwelcome cleanse. I believe all guests at the resort experienced essentially the same qualities we did and would highly recommend this hotel for its location, amenities, food, activities and most importantly its staff.

There we were. . .honeymooners stranded in Belize with a Hurricane forcing us from the coast in our rental car. Without really knowing where to go, we headed for San Ignacio to find lodging; only we couldn't find any room. When we stopped at the San Ignacio Hotel, they were also booked completely. The difference was, they invited us to bring our bags inside to sleep in an old dinning room. Mariam and the staff were so helpful and genuinely concerned for anyone caught without lodging as a hurricane refugee. They wouldn't turn anyone away, but they did turn us towards the well stocked bar and buffet line. Eventually we were notified that a room had opened up, and we slept through the entire storm in the best bed in town.

This Hotel was by far the best service I have experienced. The building was very nice and the food was great, but what put it over the top was the personable staff and their kindness.