My husband & I stopped here for lunch after visiting the ruins at Cahal Pech. The restaurant overlooks the resort, its pretty pool area and the town of San Ignacio, providing a pleasant view while you dine. The service was a bit slow,as may be typical for the area, but the menu was impressive compared to other local restaurants we'd visited. We tried a couple of Belizean dishes which proved to be flavorful and satisfying, if not a bit over-priced.

We decided to return the following evening for dinner, and were seated near the pool deck on plastic chairs. Once again, service was slow, and the waitress, while pleasant, confused my order so my husband had long finished his meal before I received mine. Only apologies were offered. My husband's steak was beautifully presented, though tough. My meal was better in appearance than flavor (a decidedly Asian influence in seasoning) and, we felt, overpriced for the quality.

An acceptable experience, but not exceptional.

My fiancee and I spent 3 nights at Cahal Pech (Feb 8, 9 & 10). Overall it was a good stay but with a few problems. We booked an all-inclusive package directly with the resort which included transportation to and from the airport. This was a major bonus. Once in San Ignacio there is really no reason to have a car since tour transportation is provided, part of the town is walking distance and a cab ride is only $5 US per trip (note this is for 1 to 6 people, so best if you can get a group).

The Cabanas were simple and clean. We were expecting a "cabin" feeling and this is what we got. However, our cabana did not have "closet" space or dressers if we wanted to fully unpack our bags. The ground were well tendent and the pool is very nice.

Since we had a package we ate all our meals at the resort. The food was good but after talking to some other guests, we missed out by not going into town to try some of the other places.

On one of our trips, we got left behind because of a miscommunication as to the number of people taking the tour. However, they got us a driver and were able to get us caught up with our tour group. There were some other miscommunication issues that were easily resolved. The guides are all employees of the resort. The ones were had did a good job, were friendly and pretty knowledgeable.

Check out was slow and there were some mischarges that we had to get corrected. We did find out there had been some staffing changes a couple weeks prior to our arrival that contributed to some of the problems. The front desk help and tour coordinator had changed so they were trying to get reorganized.

Overall this is definitely a good value. Would recommend staying here if budget is an issue or you a looking for a comfortable place to sleep and not looking for a luxury resort.

We stayed at the Cahal Pech Resort on Feb. 8 & 9 and were a little disappointed. We had booked a cabana for three people and were given one with two levels. The bottom level of the cabana was very musty smelling and dark. Upstairs was better. The morning we left, we had absolutely no water pressure. Not only couldn't we shower, we couldn't flush the toilet or run water to rinse our toothbrushes. Check out took over 45 minutes. Not sure what the problem was but the woman who was checking us out kept telling us she needed a few more minutes. She'd then go back to the computer and we had to stand there waiting. There was a small error on our bill but we had already waited so long that we decided to just pay it rather than wait another hour for her to fix it up.
The view of San Ignacio is nice and we liked being walking distance to town but think that the hotel is overrated. Would likely not stay there again.

We stayed at Cahal Pech for 5 nights over Christmas. I booked with Lenny over the internet and found it frustrating. He always answered promptly but only after repeatedly asking the prices of two tours (7 e-mails later) did I finally get an answer. He was trying to sell us a package complete with meals and tours without giving prices. Our Christmas dinner at the hotel that he booked for us had not been booked causing a lot of confusion and waiting at reception on Christmas day. The staff then scrambled to get us dinners that were very disappointing.
Overall the room was pleasant with a beautiful view of the town. We enjoyed being able to walk down the hill to San Ignacio. The water pressure was very poor and sometimes non-existent with the water temperature being either icy or boiling. The staff were great and always very helpful and pleasant. In summary we enjoyed our stay but would probably try somewhere else next time.