I was there a few days ago, thanks to other tripadvisor reviews, but I now feel driven to write (for the first time ever) on this website and in very negative terms.
I asked them do some laundry which wasn't cheap at 20 Belizean dollars. They "forgot" to return a treasured Beijing Olympics T-shirt, which I did indeed buy in Beijing during the Olympics. I didn't realise the omission until well into Mexico. I emailed the hotel to ask them if it could be posted to an address in Mexico. Predictably, they haven't replied. Thank you Hotel Maya.
Yes, I should have checked my returned laundry but I stupidly trusted them.
I will also add that the previous comments about the showers are too generous. They have the worst showers in the Americas. While I waited for the dribble to hit one area of my body, the rest of my body dried out!
The so-called orange juice at breakfast is basically a sugar-filled soft drink that tastes disgusting to anyone over the age of ten. The coffee was pathetically weak (and instant).
There were ants on the floor of my room because it hadn't been cleaned properly after the previous guest and yes, i did spot a small cockroach in the bathroom but it escaped quickly into a hole in the wall.
Hotel Maya doesn't even look good from the outside. This place only survives, I imagine, because the competition is weak.
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