I stayed here for several nights, and also stayed at the nearby Jaguar Inn.

I found this hotel to be very overpriced, the food was consistently awful, the service was slow and unfriendly. I waited over an hour for a plate of spaghetti one night (dinner was included in my room charge). I ended up walking over to the Jaguar Inn to eat there, because I could never bring myself to finish what the Tikal inn was serving me.

The only redeeming quality of the hotel was the pool, which I admit was nice to jump in after a day of hiking. However, if I could do it all again, I wouldn't go back.

We booked here because all other hotels in the park were apparently fully booked. I had some trepidation and it was realised.

On arrival late evening we were presented with a list of hotel "rules" and asked for $120 deposit in case of room breakages. A quick look around the worn out reception with tired cane chairs told me this seemed unrealistic.

Tired, we were shown to our room. All it contained were 2 basic wooden beds, a small wooden table and a small wooden clothes hanging area. That was it. Absolutely nothing more.
I don't know quite what damage they thought we were capable of. We could have trashed several rooms and had change from that deposit.

The curtains in our room look like they'd never seen a washing machine in their life. The flooring reminded me of a hospital.

Bathrooms were not much better and certainly not very private. When we got a dodgy tummy (which we put down to the food at this hotel cos we were fine till then) everyone else nearby will here you. Hotel towels are, I am sure, made of pumice stone.

Electricity is only available between 06:00 to 08:00 or 18:00 to 20:00. This means early to rise and early to bed. As said elsewhere there is no air con so when it gets hot there is little relief.

Rooms seem very dark so you can't read in your room except when there is electricity.

Throughout our couple of days stay there was frequently a bad sewage smell. Especially near the pool area.

As a lover of food I am stunned at reviews that have suggested food is ok. Normally it took an hour for food to arrive and when it did it was stone cold. Traditional food options were limited to none.

Even on our last day when we were the first and only lunch diners the food still took ages (for Spagetti Pesto - just how long does it take to cook spagetti?). This is also a bad place to be a Veggie. Your choices will be very limited.

To be fair to the hotel grounds are rather nice and we spotted some great bird life but that was all I could find to recommed the hotel. Expect everything to cost extra.

If you can find somewhere better I would.

There are a few things that are nice about this Hotel, it is very close to the Ruins, and the grounds are very beautiful. The rooms are clean and the bungalows are spacious.

However, I would defiantly recommend against staying at this hotel. The management is very unhelpful and does not try to help you. They are there to get your money, and to make money. That is evident. They charge you for water, and if you purchase their meal plan you get the same meals over and over and over. They charge what is expensive for Guatemalan standards.

We booked some tours with the Tikal Inn.... a very bad idea... by a fluke we were able to get an incredible tour guide, but we were not surprised when he said he doesn't normally work with Tikal Inn because though they charge a lot for the tours, they do not pass much to the guides. He said they were exploiters. I don't doubt it after having to deal with the management.

Since it costs 150Q to get into the park, we thought that by staying in the park we would only have to pay this once. WRONG. staying here, or any of the other hotels in the park will not save you this high price.

Overall, if you like being exploited and you like spending money this is your place. If you want a kind management team, a low key and good tour, don't come here.

Upon reading the previous review I can assure you nothing has changed. We were located in the 2 story block at the foot of the pool. The staff did seem a bit clueless with the exception of their assistant manager, Roxy. Roxy is also an archaeologist and gives tours of the ruins. She conducted our sunrise tour and was one of the better tour guides I have ever had. She is also a great assistant manager. The restaurant food was pretty good with the exception of the coffee. I had heard coffee in Guatemala was less than good (in a country that produces some wonderful coffee beans, but they are all for export I guess). The pool was very nice and especially refreshing after a few hours spent walking through the ruins. As the previous poster advises, go early (at 6AM) and see the sunrise from the top of a temple, leave by 10 when the tour groups and cruise buses arrive and return after 3 when they have gone. We actually got some pictures of the plazas empty of people. Watching the sunset from above the canopy and seeing all the parrots, toucans and monkeys in the treetops was priceless. My sister has stayed at the Jungle Lodge and states emphatically the Tikal Inn is miles better. Facilities, food and staff, everything. And the price is very similar.