This was my third stay at this property. It has been a pleasant experience in the past, but seems to be going downhill. Twelve of us spent two nights the first of April. Between our six bungalows, two had no water. One unit (ours) was able to be repaired but the other folks had to relocate into another bungalow. Also, be VERY CAREFUL you don’t break any of their precious beer mugs -- I accidently kicked over a glass someone had set on the ground by the pool, and they charged me $4.00/US for breaking it! And although they state the generator will start up at 6:00pm, it is more likely to be 6:15 or 6:30 or even 6:40 one evening.

What a great experience to wake up so close to Tikal, hear howler monkeys and experience the sunrise without having to endure that long shuttle from Flores. The higher price for this hotel was worth it for the location alone. As a bonus, we had a pool and nice shady yard in which to relax during the heat of the day. Good food takes time to prepare, and we were thrilled with the breakfast and suppers that were included in our price. The staff were courteous and efficient. Yes, there is a room deposit in case of damage just like any other place you may stay at, we didn't find this out of the ordinary. About the only thing that I would recommend is a bit better reservation system, as they had emailed me a reservation number and I was happy I had a copy of this email to prove to the desk clerk that I was reserved to stay there. After this was sorted out, we couldn't have been better taken care of. Thank you Tikal Inn, From 4 backpackers from Canada.

I stayed here for several nights, and also stayed at the nearby Jaguar Inn.

I found this hotel to be very overpriced, the food was consistently awful, the service was slow and unfriendly. I waited over an hour for a plate of spaghetti one night (dinner was included in my room charge). I ended up walking over to the Jaguar Inn to eat there, because I could never bring myself to finish what the Tikal inn was serving me.

The only redeeming quality of the hotel was the pool, which I admit was nice to jump in after a day of hiking. However, if I could do it all again, I wouldn't go back.

We booked here because all other hotels in the park were apparently fully booked. I had some trepidation and it was realised.

On arrival late evening we were presented with a list of hotel "rules" and asked for $120 deposit in case of room breakages. A quick look around the worn out reception with tired cane chairs told me this seemed unrealistic.

Tired, we were shown to our room. All it contained were 2 basic wooden beds, a small wooden table and a small wooden clothes hanging area. That was it. Absolutely nothing more.
I don't know quite what damage they thought we were capable of. We could have trashed several rooms and had change from that deposit.

The curtains in our room look like they'd never seen a washing machine in their life. The flooring reminded me of a hospital.

Bathrooms were not much better and certainly not very private. When we got a dodgy tummy (which we put down to the food at this hotel cos we were fine till then) everyone else nearby will here you. Hotel towels are, I am sure, made of pumice stone.

Electricity is only available between 06:00 to 08:00 or 18:00 to 20:00. This means early to rise and early to bed. As said elsewhere there is no air con so when it gets hot there is little relief.

Rooms seem very dark so you can't read in your room except when there is electricity.

Throughout our couple of days stay there was frequently a bad sewage smell. Especially near the pool area.

As a lover of food I am stunned at reviews that have suggested food is ok. Normally it took an hour for food to arrive and when it did it was stone cold. Traditional food options were limited to none.

Even on our last day when we were the first and only lunch diners the food still took ages (for Spagetti Pesto - just how long does it take to cook spagetti?). This is also a bad place to be a Veggie. Your choices will be very limited.

To be fair to the hotel grounds are rather nice and we spotted some great bird life but that was all I could find to recommed the hotel. Expect everything to cost extra.

If you can find somewhere better I would.