We stayed here on a timeshare exchange. This was the second of two Diamond Resorts we visited this trip, and its sales pitch was much more low-key than at the first resort. This time, immediately after check-in, we were sent to the Activity Desk. The rep was just as interested in selling tours as an "information" session and backed off immediately when we refused. Again, we were not thrilled at the idea of weary travelers being routed immediately to a sales desk, even if we were given a lei.
The unit (one-bedroom) was on the backside of the facility, facing the mountains. It seemed quieter than those facing the ocean because there was no poolside or entertainment noise. On the other hand, we missed seeing the water (though there were lookout points while walking the hallways/atrium).
The unit was obviously newly renovated--looked nice! Lots of granite, new paint and nice fixtures. Furniture was modern and new, though oddly impractical. For example, the very-comfy-looking couch's back cushions sagged terribly and dining chairs were heavy and unwieldy. There was only one closet, in the bedroom, and it was small considering it was the only place to hang clothes as well as store suitcases (unless you like your luggage in the rooms--and not even under the bed, where the space was too low). Bring your own hangers, because you will need more than those provided. (Of course, this is not unusual and we always bring our own.)
The bed was extremely comfortable. We always appreciate duvet-covered comforters, too, because they imply cleaning between guests.
The kitchenette was not adequate for cooking our meals. Though all utensils, serving ware and dishes were supplied, space to store non-perishable groceries was limited to one narrow cupboard. A large electric frypan was provided in lieu of a stovetop, but trying to make breakfast using it, the coffeepot and toaster was difficult because only one outlet was available. It would have made so much sense to have an outlet on the peninsula, too.
The bathroom was as good-looking as the rest of the unit, with plenty of supplies and a large tub and separate shower. There were two sinks, one in a lower-height vanity and a higher pedestal sink. It would have been nice to have a storage area, such as a mirrored medicine cabinet, over the pedestal sink because most items ended up at the vanity across the room. Again, an oddity--water did not always run hot (or even warm) in the unit; this was true for all faucets in the bathroom and kitchen. We received only cold water in the early mornings (granted we rise very early) and sometimes in the early evenings, no matter how long we ran the water. I wonder if this is an effort at conservation and, if so, why it wasn't mentioned somewhere. (We never did ask.)
Staff was friendly and helpful, both at the reception and food-service areas. Cleaning was excellent.
We only ate pizza and one buffet breakfast at the resort. Both were okay and not terribly expensive. Buffet breakfast, for example, was $15/person/day, reduced to $13/day if three or more days were purchased.
No-charge self-serve laundries were available on every other floor. We were able to use the one on our floor with no wait, both in the early evening and early morning.
A strip mall, with Java Jazz, a good, reasonable restaurant, was behind the resort within walking distance. The mall also contained a grocery store, water sports rental, Fedex shipping, and other restaurants and stores.
A public beach park was next to the resort, within reasonable walking distance. An extremely nice composite-material beach walkway, which led to a variety of beach sites as well as other hotels, was right there. Very nice for a morning walk (or run). On Fridays, a small craft fair is held right along the walkway, in front of the Westin.
We were, overall, pleased with Ka'anapali Beach Club.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC