Had free wifi in room but strugled to make voip calls. The room was nice but we had two single beds next to each other loaded with a larger size matrix making it impossible to use it as a double. Although they serviced our room every day they never changed our sheets in 7 nights, and often we had to ask for towels because they had taken the used ones away without putting new ones. It had a nice bathroom but baddly finished. The breakfast was good enough, although not all plates and cups where well washed and had only 5-6 teaspoons available for all.
Up to the last day I would recommend this hotel, but after I asked to checkout I changed: I had payed through hotwire and thought the bill was settled. But then they added a tax of 21 euros and above that they wanted to charge me 1,5 euro for a small water "I had used from the mini bar". When I argued that the fridge is locked, they went to check something, and after 5 minutes of waiting, they requested to have a written statment that I hadnt taken the small water (which costs 30 cents at the mini market next door). So after we had spent more that 500 euros in this hotel they gave us this behaviour over a small bottle of water costing less than 30 cents...
- Also Known As:
- Dellarosa Hotel Suites & Spa Hotel
- Dellarosa Hotel Suites & Spa Hotel Marrakech
- Dellarosa Hotel Suites And Spa
- Official Description (provided by the hotel):
- The dellarosa is located in the heart of the city, close to the shopping area and only five minutes walk from the ancient walls, the famous main square Jemma El Fna and the bustling souks. Blending the renowned Moroccan hospitality with international design and comfort,this luxury hotel is a haven in the city centre, the perfect residence to fully enjoy the Red City assets. ... more less
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