From the moment we arrived until the last day, my friend and I were impressed with the level of hospitality and service that we do not normally encounter in other hotels. This is what first stood out in our minds as we were welcomed with mint tea and cookies upon our late night arrival into Marrakech. The staff was very accomodating as they kept the kitchen open longer so we could grab a late dinner upstairs in the day/night club known as BED, which also has locations in Miami and Bangkok. Every morning, there is a buffet breakfast from 7am that consists of watermelons, oranges, cucumbers, hard boiled eggs, croissants, baguettes, cheese, yogurt, and an assortment of baked goods, with tea, coffee, or orange juice. The property and rooms were kept clean, with minimal noise at night. There is a supermarket in the mall conveniently located behind the hotel, which also has ATM machines. As well, there is a shuttle service from the hotel to the medina in the old city, which was not too far away. This is where to go if you're shopping for argan oil, spices, silver, leather, carpets, etc..Luckily, we were accompanied by one of the hotel drivers, Nourdeen (?), to a shop that sold pure argan oil that the hotel spa uses, as we were warned there were many fakes that would be hard to spot. The staff at Palais Soltan were all very friendly and helpful, which made our stay feel like our home away from home. Since we were only there for 4 days, the time flew by fast and the Communications Coordinator/Receptionist, Faical, arranged a few excursions for us to experience Morocco, such as the Fantasia dinner show, Essaouira, hiking up Ourika Valley to see the waterfall, and of course, a camel ride! On our last day, we still had not visited the famous Jemma El Fna square at night, so we managed to squeeze it in on our way back to the airport. It was well worth it, as it's been said that "you can't say you've been to Marrakech unless you've been to Jemma El Fna square" and it's truly something you'll have to see for yourself. Last but not least, this hotel is currently undergoing renovations but that just means I'll have another excuse to come back as my first visit to Morocco will definitely not be my last!
- Also Known As:
- Palais Soltan Riad Hotel
- Palais Soltan Riad And Spa
- Palais Soltan Riad Hotel Marrakech
- Palais Soltan Marrakech
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