When I booked this Dar, the owner Pauline wanted a money transfer. Booking through the US, I did not want to do this. She promised to save me the large room. I promised to be there on the 10 may,2007. I kept emailing her to make sure we still had the room. She kept her promise. Not knowing what day of the week it was I checked out of a Fez hotel on the 11 th May. Oh, my God !! I had the hotel call her, she still had our room. We alerted her we would be on the next train. She was a little pissed at us, however got over it quickly. She runs a tight ship. I would stay there again, but show up when expected. The art work in our room was lovely and throughout the whole Dar . I highly recommend this place.