This was the 3rd hotel that we stayed in on our 12 day trip in Bangkok. So, after being treated so well at the Courtyard Marriott, I didn't think the other hotels would fair up to our first hotel stay. I was wrong. Very wrong! As other reviewers mentioned, the customer service as soon as you approach the property is outstanding and consistent. We were greeted with fresh juice, open arms and much information to make our stay comfortable. The concierge took our luggage to the room and we were on our way. So, as I stated earlier, I was indeed a little skeptical, so I did a thorough examination of the room. The room was spacious and open. The bathroom was clean and a good size. We learned that we had a room on the street side of the building and a previous reviewer advised against that; so we requested a room change and were obliged immediately. Our next room was similar with complimentary coffee, water, safe and refrigerator. The lighting and air quality in the room was good. The bed was very firm. Flat screen TV was nice and plenty of closet space. Room check was good, but I was still disappointment by the absent gym and no iron in the room. I got over my disappointment quickly, because the humidity and heat wore out my wrinkles and the walking around the area and to the park offered a nice workout.
On our way out of the hotel, we were greeted again and the front desk engaged us with small talk. Very nice staff! They offered us fruit and took our breakfast selection for the next morning. As we ate amongst the locals down the street from the hotel, we were greeted in passing by the hotel staff. By day 2 we were amongst family and friend within both the hotel and the community. The short walk to the BTS helped us travel to and from our favorite massage places and shopping areas. We learned that there is a lot to do in this area, if you walk around within a few blocks of the hotel. Breakfast at the Terrace was a treat. It was like being in a café with friends. The Terrace food was great and it offered just enough variety of American and Thai foods. The lighting and openness made you feel like you were on vacation and that café feel made you feel like you were experiencing something new, but familiar. For that midnight craving, there is a mini snack bar in the front lobby where you can purchase chocolate. I just loved that amenity! Although, we had free WIFI in the room, the business centered offered computers and internet access. Lastly, prior to check out, the front desk staff arranged us a Taxi for our departure and offered us a snack bag to the airport. We were overwhelmed by the thoughtfulness and care. The snack bag had sandwiches, water, juice and fruit. Our parents did the same thing, when we departed from our visit. As I stated before, we were amongst family and friends. We will definitely, be back to Bangkok and the Bangkok Loft Inn. You can’t beat the price or the service! We highly recommend this hotel to others visiting Bangkok!
Do not get a room on the street side, if you are a light sleeper.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC