We were a family of 5 adults and 3 toddlers, so a 3-room service apartment was exactly what we needed for a short 4 day-3 night trip to Bangkok. The location of the hotel was pretty convenient except that Soi Langsuan is a 1-way street which tended to be a nightmare during rush hour traffic in Bangkok. Otherwise there are 2 sky train stations located within 10 minutes of the hotel. Fine if you are without children but was a pretty grueling walk in the heat with young children.

There wasn't much of a reception vs. the grand receptions you see in the other 5-star estabilshments like Conrad, Sukhothai etc but the flower arrangements in the lobby were a pleasant touch.

Now, the 3 room apartment which we got was ok but certainly not top notch. I still think they could have added a few nice touches to make the stay a little better. For example in the kitchen, housekeeping did not provide any dishwashing liquid or sponges nor was there a welcome basket which other 5 star service apartments provide which contain the basic necessities. But otherwise, there was a washer/dryer and dishwasher which is a welcome when there are young kids around.

The living room was surprisingly on the small side with more space allocated to a desk which was odd. Management should also consider uprgrading all the TVs to plasma considering the prices they charge per night.

The bedrooms were alright except that we found the aircons a little on the loud side. And the bathrooms did look a little dated!

The major plus were the staff that really did try their best to please and were very helpful in making all our restaurant reservations and arranging our transport. All the staff from the front desk to housekeeping were esprecially friendly with the children.

The pool was really quite stunning in evening and looks even better than in pictures, however more towels could be provided. Overall it was not a bad experience but perhaps not value for money and certainly not 5-star.

Very helpful staff. Good sized apartments with kitchens and washing machines-so important when you have kids! There was a mini mart around the corner to stock up on things. The spa was average, but their prices were good.

My family and I stayed at the Mayfair for two months while waiting on permanent housing in Bangkok. Beautiful hotel, very friendly and helpful staff, nice room with kitchen, two bathrooms, two bedrooms and a gorgeous view of the city from our room! Free parking for guests in the underground garage and the staff was extremely responsive to all of our needs. Loved the included breakfast buffet each morning and included newspaper. Would recommend to anyone seeking a longer than usual stay in Bangkok.

Beautiful hotel.Upon arrival, staff were utterly professional and friendly - the room was as described-if not better. we had only intended on staying 2 nights, but extended our stay to 6 nights. When we informed reception, they apologised citing they would have to move us from our current suite and for the inconvenience upgraded us. We took tours of Bangkok as arranged by reception and got to see all the sights with fantastic tour guides.We dined twice in the restaurant on the2nd floor and were the only ones there!! It is so quiet, but the food was amazing, presentation second to none - breakfast is the same-reception and bar and concierge staff were terrific in particular - Art, Petch, Nui and Uan and both my partner and I genuinely could not say a bad thing about this hotel. The infinity pool is nicer than the pictures and the spa does a brilliant massage-will definately return.