Based on tripadvisor reviews we pre-paid for 4 nights in this hotel as it had 2 non negotiables - swimming pool to relax around on the last 4 days of our trip and cope with the 35 degree heat, and in room free internet so we could upload the videos of our 6 month trip before we returned home. Neither of these expectations were met.

Swimming Pool - we were devasted when we arrived to find the swimming pool was closed for maintenance for our entire stay. I believe we should have been advised prior to booking e.g. on their website or on the instant booking details- it was closed for 2 months! They do have 3 pools, the 2 open were children/toddlers pools. I felt their approach to this showed a lack of consideration to their customers selection criteria. We would never ever have considered this hotel if we knew the swimming pool was empty and would have left if we had not pre-paid.

Internet - their in-room ADSL internet had limited website access I could bring up some websites but not the ones we needed, email, airline and travel blog. We had to go to Starbucks where it worked fine as it has with ADSL access at every hotel and internet cafe in the last 6 months. So no videos uploaded.

Room - we pre-paid for a room in the Maple Tower but were put in the Mayflower Tower across the road despite our pre-paid receipt stating Maple Tower. The next morning I queried this, they offered to move us but they were fully booked, we would have to wait until the following day. They showed us the room they would reserve for us, WOW we were rapted, it had a large wide screen TV, DVD, great decor. All was forgiven and we could not wait to move. Although the room at the Mayflower Tower was huge and adequate, the services were all housed in the Maple Tower, and it was not what we had booked. To get to the swimming pool from the Mayflower Tower involved going outside along an overbridge across the street and through the carpark. The next day they moved us, but not to the refurbished room they had shown us, but one that had not been refurbished, therefore gone were the widescreen TV, DVD and nice decor.

On a positive side full marks to the cook at the restaurant on the ground floor of the Maple Tower, Baan President.

So overall, no thanks, not again, other Bangkok Hotels do it better.

as always my stay was excellent i do not usally wright reviews about a good hotel as i am worried that if too many people find out then it will always be full but on this occasion i will do so because they always seem to be able to accomadate me even when they are fully booked i am treated like a family member
i have stayed at the president park ,president solitaire,grand president and and prefer the president park every year for over 8 years now they are always welcoming and remember me but also graciously respect my privacy . the hotel is always perfect staff freindly and helpfull and the facilities excellent a good value i have stayed at many other hotels in bangkok for comparison but still keep coming back.
warren cooper , canada

I highly recommend this Hotel located a little bit from Emporium shopping center. Some of the guest complane about the location- but this is the whole idea, to get a little bit away from the busy and noisy Sukhumvit road. Besides there is a free hotel tuk tuk that takes you to Emporium mall and BTS in 2 min! I stayed in the spacious executive studio ( 36 sqm ), that has everything you need. Very friendly and nice staff that met all my demands. I will definetly go here again!!

Oslo, Norway

We stay from 1st till 13th March in the Maple Tower.
Very nice appartment, Orchid suite; housekeeping was perfect.
Breakfast was so good, you need to test the omelette.
The restaurant was good: fresh and tasty food. Only minus point, they hadn't stock Singha beer ;-) at that time.
Reception friendly but sometimes no pro ; example promise to phone for the limousine and didn't do it; we need to ask it again to the concierge.
General impression : very good and we can recommend the President Park.