I stayed overnight here enroute to Yangon. On the advice of other reviewers, I booked on the executive floor, which gives one free Internet and access to the Business Center. It was definitely worth the upgrade (as I recall it wasn't much more expensive than the regular rate). The business center allows one to avoid the reception check-in line (a factor in my case, as I arrived around midnight and seemingly half the folks on my plane were also checking into the hotel). It also has its own breakfast room and complimentary cocktails and aperitifs (which I didn't sample). The room was large anhd very comfortable, with a large bathroom. The cosmetics weren't quite up to par (conditioner left my hair completely tangled) but that's a small price to pay for the quiet and comfort that the hotel provided. I also had no complaints about the shuttle, for which I waited less than 3 minutes both from and to the airport. Overall, I'd recommend this hotel if you are in transit and don't want to go into the city.

You don't necessarily expect an airport hotel to be as luxurious and wonderful as this one. The pool area is beautiful, and the spa was fantastic, and much less expensive than other Bangkok luxury hotels like The Peninsula. Also, the spa is open until midnight, which is so convenient for travelers. The restaurant was OK - we had an incident with underdone chicken, but otherwise was satisfactory. The room was very nice and the staff helpful, but the SPA was the star of our stay. I would definately schedule a stopover here if you are flying through Bangkok to other Asian destinations. It helps to regroup, and get a massage before heading to less opulent surroundings (if that is your itinerary). But even if you stay in Bangkok, if you have an early flight, the Bangkok traffic can threaten your sanity, so just stay here and you will have a quick five minute trip to Suvarnabhumi on their 24/7 shuttle.

We stayed for 1 night (like most people) as we had an early morning flight back to the UK.

Transfer from and too the airport was good, and as we had pre-booked an executive room (approx. £80) we were wisked away into the executive lounge to check in.

Rooms are probably the same size and layout although we did have a 'view' overlooking the pool area. The room was extremely quiet and clean.

Executive lounge was very quiet compared to others we have stayed in offering the usual snacks and cocktail hour, internet access here was free which allowed us to check in for our morning flight.

Our only critism was with the concierge who kindly booked our restaurant and taxi for us to take us into Bangkok and even when asked said it should be no more than 45 minute journey and cost no more than 450Bts. However he failed to mention that because it was the start of Songkran traffic was a nightmare, we were still sitting in the taxi 1 1/2 hours later and had to turn around, not a great end to our last night, I do think this is something that he should have known and also let us know!!!!

Other than that we would stay here again.

We stayed here for one night after arriving late at BKK airport and leaving early the next day. Uopon arrival, it was easy to find a person who was waiting with transportation. The minibuss ride was about 2 minutes (you can walk as well to the hotel). A very beautiful lobby, really wonderful. It is a quite busy hotel, so you have to stand in line for check in, but it went smoothly. The room is very nice and quiet. New, clean, comfortable, luxuous. I really recommend this hotel. The breakfast was very good and open even earlier then advertised (in case you need to catch an early flight). Friendly staff everywhere. There is no negative comment. Only I can say that it was such a positive impression, the hotel would have done great at e.g. a nice beach as well!

One issue is the price. For BKK it is not cheap. A little trick is to do a search on the websites. If you find a rate lower than on the Novotel page, book on the Novotel page as that have the lower price guarantee. In this way you get the lowest price you found on the other website minus 10%.

We paid about 90 Euros for a standard room.

Rooms can also be rented for part days, in case you want to relax before or after your flight.