I have been suggested by Asian Plus Travel that Lavender Lanna Hotel is the most hot gay hotel in Chiang Mai. Yaa, my 1st impression from the entrance, this hotel was so great. Its lobby looks cozy. My Superior Room was located at Level 7 with nice view of the Old City. For the first 3 nights, I'm stayed there. Basically, the "superior" room size is much smaller than other hotel room size. The worst part is the air ventilation was bad and I could not breath smoothly. Also, the air condition not running smoothly as it created noise. On the 1st day itself, I made complaint with front desk on this matter but it seems nothing happen. The bed and pillows is not confirtable at all. It makes my neck hurt. The internate connection is bad as it cannot connect to my laptop. The front office staffs cannot help me on this matter until I brought my laptop to its provider but funny things, it was automatic connected without any problem at the laptop provider place. But, once returned to hotel, the problem happen again. I don't have any choice to use their PC which available to level 3. On the 4th day, i'm checked out and surprised, I have to pay mineral water which normally is FREE in any hotel in Thailand as complimentary, 2 bottles/day stay!!!
Lucky on 4th-5th nights, I'm move to another hotel , no water available due to their water pump was not working. On the 6th night moved back to Lavender Lanna (already plan much earlier from my country) as I had plan to stay there until 9th night. I'm highlighted again with Front Desk on my room situation at Level 7. I just want them to send someone to check again that room air ventalation is working but later they decided to move me to Level 6. Surprising, that room more horrible. Its shown, it was the old room.. not refurnish as advertistment.. the tv small ... bad condition!!!!. Just because of that, I'm move back from that hotel the next day...
Please do not stay this hotel for whom is your 1st time plan to visit Chiang Mai. Don't spoil your trip with bad hotel.. Futhermore, their hotel staffs is not experience and I believed it is from the old management.. The new owner and Thai boyfriend is around make situation more worst as I heard 4 staffs gave signature letter due to the owner Thai boyfriend bad mouth which interrupted the hotel management..
This is my worst hotel experience in Thailand after regularly visit Thailand in 3 years!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC