First time of all, we're a bit unlucky since we arrived in Bangkok at 8pm and the shuttle bus to Pattaya ends at 7pm. So we have to go to Pattaya from Suvarnabhumi airport by taxi for THB 1400 include for express way. Actually if you can take the shuttle bus, you only need to pay THB 106. It will take around 2 hours to get to Pattaya. But then, when we arrived to Hard Rock hotel, suddenly we felt homy. They greated us by name, since we're the last guest at that day (we arrived at the hotel at 11pm). They really know how to treat their guest like a real star. Please send my regards to Tommy at the front desk.

The room is quiet spacious and clean with a comfy bed.
Breakfast is ok, but the same varieties everyday.
The swimming pool is very big and they have so many activities everyday, such as water aerobic, golf, wall climbing, etc.
Service is just average for me, because not all of them can speak English well.

This hotel is near to Alcazar show, around 10 minutes walk, and to Tiffany's show, around 15 minutes walk. They have a transvestite cabaret show. It costs around THB 600-850 for VIP seat, but make sure you choose middle seat, so you can see the show clearly. Maybe it's quiet expensive, but i think it's worthed. You won't believe that all of them are men. They are so cute, beautiful and girly. It is a very entertaining show.

Overall, i will recommend you Hard Rock Hotel Pattaya when you have an opportunity to travel to Pattaya.

Rooms are less than average (small and very tacky). We made the mistake of not specifying a Non-Smoking Room and the room and hallways positively reeked of stale cigarettes, but my children will tell you "best place ever!!!"
The staff were amazing, nothing was a problem and the boys in the kids club were falling over themselves to entertain the children.
Whilst we were there my husband was sick for almost our entire 3 night stop - I think he must of eaten something bad in bangkok. As a consequence the children and myself took full advantage of the hotel facilities enjoying massages by the pool, swimming, the pool bar, room service and the kids club. The kids loved the childrens Saturday night foam party and the Nintendo Wii was also a big hit with the older ones.
I have three children aged 9, 8 and 3, we only stayed in Pattaya for three nights of our 3 week thailand holiday yet for the children it was one of the biggest highlights of our trip.
Cant praise the staff enough for their efforts especially with our rather shy three year old, who by the end of our stay was giving them cuddles and climbing all over them.
I would certainly recommend this hotel to anyone who is not too concerned about luxury rooms but is looking for a fun experience for their children.

The best part of my stay at the Pattaya Hard Rock Hotel was the included breakfast buffet... such a wonderful selection and such delicious choices! This would be the primary factor in choosing this hotel again, although I didn't care so much for the plastic edgy feel in the relatively small rooms. The staff does a good job of keeping out people who should not be roaming around the hotel, as there is security at the front, back and elevator areas at all time. The Kings Club has a nice offering at cocktail hour in the evening. I had a nice stay but personally prefer a bit less hip hotel. Perfect for the younger hip crowd and those who would enjoy a gorgeous pool area!

many times to pattaya and without a doubt this was my families best trip made possible by the hardrock staff.
my children are 6 and 9 years of age and the didnt want to leave
activities throughout the day and getting involved made our holiday. the guys around the pool sax,arm,x and everyone else looked after our children.these guys really care about your kids.
swimming pool ecellent,food really good.we had 2 adults and 2children in 1 room and were comfy.right from the time you walk in the door you are made to feel welcome.the only downside to hardrock is alcohol prices are too high .
we did not find it too noisy.
we will definately be staying there again or my kids wont forgive me
garry fisher
perth australia