We stayed for 2 nights in Nov 2011.
It was $12 a night, which we realized in hindsight was ridiculous cause hotels all around this one were going for $6-8 standard.
It was $12 because of:
only half of the a/c unit blew out cold air, the other half must have been blocked or broken or something?
Hot water only worked the first day. When we tried it the next day, it didn't work. We called downstairs, (owner was gone, plesant night girl now on duty) they told us to give it a fee minutes and try again. We waited. No hot water.
We called again after about 30 mins. They said the same. We waited, no hot water.
We called about 2 hrs later (11pm now!) By this time the night receptionist had gone home and all that was left was the night security guy. He garbled something loudly into the phone and hung up.
No hot water. No shower for us tha night.
We woke up earlier than normal the next day to make time for the showers we couldn't have the night before. STILL NO HOT WATER.
The owner had been INCREDIBLY pushy with us about tours, constantly pressuring us, even asking us "what did you do today?!" I guess to see if we had booked with someone else?
We tried to pay before breakfast so we could leave asap and catch our morning bus to Da Lat.
She (sneakily?) INSISTED we have breakfast first.
We asked for a discount since we had no hot water at all the 2nd day and after 3 calls and more than 3 hrs the problem hadn't been resolved.
This vile woman started accusing us of:
-not mentioning the problem to anyone until checkout time
-not knowing how to turn on the water! (this was the most condescending and outrageous option, since we'd both managed just fine on the first day)
-not telling HER about the problem (pretty impossible if she's not in when the problem occurred!)
The breakfast consisted of a peanut butter or jam baguette and tea or coffee. I mention this now because she tried to use "breakfast" as a bargaining tool for the "discount" we never got. She basically made numbers up, for one room breakfast cost $3pp, for another it was $1.5pp and our $12 room was already "deeply discounted" etc. In Nha Trang, a FILLED baguette AND a coffee can be had on the street for about $1, so this breakfast was already overpriced but she never quoted us a price for the room without breakfast...
In the end she offered to take $1 off the total bill of $24, but simultaneously threatened to call the police!!
Please don't sleep here, don't give any money to this horrendous woman!!
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