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Reviewed 30 December 2013

A Welcome break from the hustle of the city. Roof bar is pricy but a great place to pamper yourself. Spa is excellent. Expensive breakfast and coffee is weak. Staff are excellent. Turkish bath service is great.

Date of stay: December 2013
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Henry L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded 2 January 2014

Dear Henry L,

We are very happy that you enjoyed your stay with us and that this experience has contributed to a memorable stay. We are very delighted to hear that our service exceeded your expectations. We are glad that you also found our City Lights bar&Restaurant and Spa excellent. Also thank you very much for your suggestions regarding breakfast. We appreciate the candid feedback we receive and welcome any opportunity to improve.
I hope that we can welcome you back in our hotel on your next trip to Istanbul as well.

Kind Regards,
Victoria Yildirm
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2013

My return visits to the Ceylan Intercontinental Istanbul never disappoint. Compliments must go to Mr Senuslu, General Manager, and all his staff without exception, for creating such a welcoming, yet professional, atmosphere throughout the hotel. The views from the rooms we have experienced were fantastic and from the top floor bar are exceptional. Next to Taksim Square the hotel is conveniently located for local shopping streets and places of interest. The military museum with its live afternoon band performances is well worth a visit and is only 15 minutes pleasant walk from the hotel. Boats both across and along the Bosphorus are also within walking distance, or via a cheap short funicular ride from Taksim square itself. Easy connections to the old city and also there is a direct bus every 30 minutes from the airport arrivals to Taksim that terminates literally opposite the hotel. But back to the hotel Ceylan Intercontinental itself. The rooms were always spotlessly clean and well furnished, and also well serviced on a daily basis, the restaurant food was excellent quality and the facilities comprehensive. Supported by friendly staff throughout, the hotel overall provides an oasis of calm in the midst of this beautiful, hectic and historic city.

Date of stay: November 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank leo707
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded 28 December 2013

Dear Leo707,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel and services, we are very happy that you enjoyed your stay, so as found our staff efficient and rooms clean. You may rest assured that your comments will be shared among our whole team and management and read with pride.
Once again, thank you for your kind observations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Kind regards,
Victoria Yildirim
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 December 2013 via mobile

I extremely enjoyed my stay in this beautiful hotel.everyone is so nice and helpful. Its so baby friendly the resturant is amazing food is great especially the resturant manager mr.mustafa he was always making sure my baby was happy and we got all what we need on our table.i will always come back to this hotel.

Date of stay: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank NesreenSadek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded 28 December 2013

Dear Sinasadek,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel and services, specially with our restaurant. You may rest assured that your comments regarding our Restaurant Manager Mr. Mustafa will be shared among our whole team and management and read with pride.
Once again, thank you for your kind observations and review recommendations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Warm Regards,
Victoria Yildirim
Guest Relations Manager

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Reviewed 21 December 2013

hotel is in the heart of Istanbul waking distance to istiklal street very delicious breakfast buffet gym is very quite rooms are large clean very distinguish and stylish lobby centrally located very good room view to taksim sequer

Room tip: city center
Date of stay: November 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank naamahh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded 28 December 2013

Dear Naamah H,

Thank you very much for placing your review. We are very happy that you enjoyed your stay with us and that this experience has contributed to a memorable stay. We are glad that you also found the SPA facilities large and useful and you enjoyed breakfast in our restaurant.
Once again, thank you for your kind observations.
I hope that we can welcome you back in our hotel on your next trip to Istanbul as well.

Kind Regards,
Victoria Yildirm
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2013

Ceylan Intercontinental is a very impressive 5 star complex, which forms a part of the Intercontinental Hotel Groups. In 2011 it won the hotel of the year award and quite rightly. It's got all the facilities you can imagine, incl. a great swimming pool and Turkish bath complex, restaurant, bar, BBQ area and pretty outdoors gardens. The view over Bosphorus and the Old Town is outstanding. Higher up you book your room, the better view. It is very clean and the service is excellent. It has a bar on the top floor with once again breath taking views over the city. It is very close to transport as well as a tube station at Taksim Square and all the shops within the European quarter of Istanbul. The area is very safe and very cosmopolitan. Ceylan Intercontinental, with it's great hall entrance and imposing glass staircase, is a very impressive place I will definitely be happy to stay in again.

Date of stay: July 2013
Trip type: Travelled on business
Thank Lobstet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Victoria Y, Guest Relations Manager at InterContinental Istanbul, responded to this reviewResponded 21 January 2014

Dear Valued Guest,

We would like to take this opportunity to thank you for your kind feedback and comments in relation to this review.
We are delighted to hear that you were happy with our hotel and services. You may rest assured that your comments will be shared among our whole team and management and read with pride.
Once again, thank you for your kind observations. We look forward to the pleasure of welcoming and serving you again at InterContinental Istanbul.

Kind regards,
Victoria Yildirim
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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