I ate at Café Arabia two times during the last several months and swore I would never go back due to the dreadful service. Colleagues and friends had similar experiences, regardless of time of day or number of people in the café. However, I continued to read ongoing glowing reviews, most recently about the café’s delicious and reasonably priced Friday brunch, and decided to try one more time.
As during my earlier visits, I found the artistic décor and Middle Eastern theme attractive and welcoming. I was happy with the unique and light brunch offerings for AED65 (coffee not included), although the hot foods were cold because they were not covered. The staff, however, were not attentive, were slow, bumbling and unsure of themselves. The overall feeling was that they were disorganized, untrained and unhappy.
The owners obviously pay a lot of attention to detail as seen in the décor, food presentation and events calendar – if they would please listen to their customers and train their staff to a higher standard, Café Arabia could be a true gem. I wish them well.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC