My husband and myself went to the Glam Restaurant for dinner, and I am so disgusted with, not only the quality of the food, but the quality of the service. We waited over 5 minutes for somebody to even notice that we were there to be seated.
I had ordered meat and salad and my husband had ordered the steak. When I received my "meat", it was cold, the bacon was undercooked, and it was so bland that I couldn't even add enough salt and papper to make it palatable. When my husband finally got to his chopped steak, he noticed that the "zesty" sauce used was just BBQ sauce and there was no cheese on it like what was described.
Our waitress noticed that I needed a refill on my Coke and said she'd be back in just a moment with it. Twenty minutes passed and she still never returned. When we asked for our bill, she said she'd be right back with that, and THAT almost slipped her mind. To say that she was scatterbrained is an understatement. I could understand her forgetfulness if the place was busy, but there were a total of 5 tables with customers in the entire restaurant.
This is not the first time we've had problems with the food and service quality at this restaurant, but normally the bad service is late night, so we thought that dinner might actually be better. We were wrong.
I think that the kitchen staff needs to be coached on freshness and quality. .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC