I base this review on comparisons with other hotels in Bogota during my 25 years of working here - these include the Bogota Charleston, the Bogota Royal, the Radisson, Sofitel, Hotel de la Opera, Tequendama, Park 101 and others.
Overall, I will go back to the Hotel Charleston next time.
The JW Marriott is a good hotel, though there are weaknesses. I paid $209 on Orbitz, with breakfast included. It is certainly not worth more than that, and I would never pay the $369 or so demanded on Marriott's web page.
On the positive side, the Hotel is palatial. The breakfast buffet is outstanding. Service, in general, is superb. Regarding the room, the bed is comfortable, the room is well-appointed, and the bathroom is great.
The pool, jacuzzi and steam room area are nice.
But there are weaknesses.
The gym is much too small to get a proper workout, unless you're content with treadmills. The gym is poorly equipped, and not as good as other Marriott properties. Because of this, I bought a pass to nearby Bodytech gym, but this was expensive and I wish Marriott's own gym was better.
There are other weaknesses.
Regarding the room, there are no openable windows. I like to have a little fresh air, and after six days at the hotel, got tired of the canned air in the hotel.
The workspace area could be larger. Wireless internet is very poor and unacceptable for business purposes, though they charge extra for it. You have to plug into the system to get decent (though not good) internet reception, but the desk is not close to the outlet - this means you have to ask maintenance for a longer cord, which they provide.
My serious complaint regards room service, but this may only be because I have special dietary needs. I am a diabetic and ordered a meal that took 45 minutes to arrive, but was incorrect and required another 45 minutes. Because I had injected insulin, this created a health issue for me. I received no courtesy for the inconvenience.
The Charleston is a smaller, boutique hotel. It does not have the big hotel buzz that the Marriott does, and does not have the amenities (spa, pool, steam room and so on). But the rooms are twice as big, just as nice, service is superb, foods is outstanding, rooms have openable windows, and it is in a much better location. I think the Charleston is better than the Marriott overall.
- Official Description (provided by the hotel):
- The luxurious JW Marriott Bogota is located in the heart of the financial and entertainment district, close to the corporate offices of major companies and also next to the best restaurants and bars in Zona T and 93rd St Park. The hotel offers the highest speed Internet available (42mb bandwidth) for an invaluable entertainment experience streaming movies or music without hassles. Exclusive soundproof windows in rooms guarantee you the best rest. Our 264 rooms are provided with 300-thread count Egyptian cut linen as well as a down feather mattress topper to offer maximum comfort and a unique experience in relaxation. Enjoy a great steak or a delicious imported lobster in La Mina, recognized as one of the best restaurants in Bogota. For a brasserie experience visit Monet, our French restaurant recognized for its exquisite breakfast and lunch buffets. Try one of our 73 different types of Martinis at Dry 73. Chill out at La Terraza, where live music, exotic cocktails and a great ambiance make it the place to be. ... more less
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