Our family (2 adults, 2 young children) was recently in Cairo. Due to our flight connection, we decided to stay for a day let at the nearby Novotel Cairo Airport.

The front desk staff was nice and gave good advise. One of them spoke very good French and was helpful. The garden was beautiful but we couldn’t use the swimming pool as it is not heated and the water was very cold. The free shuttle was appreciated to get to the airport. (don’t forget to give a tip to the driver as it is free). A nice fruit basket and a bottle of water in the bedroom to welcome you !

But the room was not very clean. Hoovering must have been forgotten !

I would anyway recommend this hotel for a short stay (1 or 2 nights ).

As in transit from Luxor to Paris, we decided, i and my children to stay at Novotel airport for 2 nights.

We really enjoyed our stay as the accomodations were above the novotel standarts we generaly find in europe.

A complimentary drink was offered upon check-in, efficient and courteous satff (the manager is every where in same time!), a large newly decorated lobby, a choice of 2 bars and 4 restaurants, a lovely swimming pool in a nice garden, a refurbished bedroom (bathroom as well), maybe too small for 3.

Be carrefull: there is 2 "terminal 2" in cairo airport, and the free Novotel complimentary shuttle, only knows the international building! From the domestic terminal, you can go by walk, it is just 500 meters.
Yes, a really good adress !

I stayed in this hotel from 25th,April for three nights , I received very good service for the price I paid , My wife enjoyed the pool area as well as the food specialy they have nice oreintel tent, room was confortable ,in general we recomand this hotel .

Our family (2 adults, 2 young children) was recently in Cairo. Due to our flight connection, we decided to stay for a day let at the nearby Novotel Cairo Airport. This hotel has a scheme called the “Stopovers at Airport Services Novotel” program which listed 10 good reasons for a carefree stay. Unfortunately, at least half of the 10 ‘good reasons’ exist only in print and not in reality.

1.The meet-and-greet service was part of the program but no shuttle service came to meet us at the airport after we booked and telephoned the hotel a few times. We ended up having to flag a taxi, only to be forced to pay LE50 for the 1 km drive to the hotel (normal fare LE10). Do not try to walk to this hotel from the airport due to dangerous crossing.

2.Some major repair work is in progress, so don’t expect any sleep particularly if you are on a day let.

3.Indifferent and ‘care-less’ attitude of front desk staff who found the our predicament to be highly amusing. So much for the promised ‘care-free’ service at this hotel.

4.Buffet breakfast is of very low standard with the standard fare of crusty buns and yesterday’s sausages.

Give this hotel a wide berth, even if you are an unfortunate transitting passenger flying on a sub-Saharan airline. At USD100 rate per day let, this hotel has got to be our worst value nightmare. Ignore the 4-star rating given to this hotel by the Egyptian Ministry of Tourism, as this rating equally exist in print only.

At the time of writing, our family has not been offered any compensation or got any response to our written complaints to the management.