The hotel itself is great, however customer service could be better. The location is great, as you are in downtown Cairo but on the other hand, it is a very touristy area which means that when you want to leave the hotel you will be hassled by children and people who will beg you for money. The hotel has a fantastic view of the River Nile. The hotel also has a shopping mall behind it which is part of the hotel which is perfect if you need any food, toiletries etc and sells nice tourist souvenirs. If you're not on a budget, I reccommend the Windows of the World Restaurant which is located on the top floor of the hotel, which has a fantastic view of Cairo especially by night, you will be amazed of the view of Cairo and the Nile (beautiful). Excellent location for nearby sightseeing. Rooms are great, spacious, could maybe do with updating but still a comfortable bed, with a clean bathroom. Have fun :-))







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