I arrived late the first night. The next morning I took a shower, but I found no cold water at the 12th floor. Sometimes it was good for a few minutes and after a while it turned burning hot again. I had to complain 4 days, after which I got another room at the 8th floor. Here the shower was a lot better.
I was in Egypt to meet my fiancee. We went to my hotelroom to bring a package upstairs. The plan was to be there for only 10 minutes because we needed to go out for an appointment again. When we stept into the elevator a hotel employee followed us till the 12th floor.
The phone rang and and the man asked if there was a visitor in my room, so I said "yes". He ordered her to leave, so I obbeyed (We should be there for 10 minutes anyway). After another minute he called again: she is still in your room and she has to leave. When we were in the elevator again the same spy escorted us downstairs. I complained at the lobby about what happened, but they were only smiling.
When I moved from the 12th to the 8th floor I forgot the charger of my cellphone at the 12th floor. The next morning I asked for it, but it was stolen already.
I asked for discount when leaving, but that was absolute impossible.
All together I'm very disappointed about the treatment in this Golden Tulip hotel. The rooms are OK, but the service is that bad that it ruined my holiday. Golden Tulip: thank you...












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