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Hotel Cairo - Heliopolis: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 25 reviews
25 Reviews
5.0 of 5 stars
5
4.0 of 5 stars
10
3.0 of 5 stars
4
2.0 of 5 stars
1
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#34 of 95 hotels in Cairo
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 412
Description: Casino Hotel located 500 meters from airport (courtesy transfer) & 10 miles from downtown Cairo. This description is based on information provided by the hotel.
Address:
Cairo Int'l Airport Road, Heliopolis
(formerly Moevenpick Hotel Cairo)
Cairo 11361
Egypt
Check Rates: £116 ($232) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Hotel Cairo - Heliopolis

( 8-12 of 25 )
“Surley and Incompetant”

Hotel Cairo - Heliopolis

Save Review
1 of 5 stars
Bournemouth, Dorset
10 Mar 2007
3/3 found this review helpful

Found room to be tired and shabby. Handle on shower fell off when used. Telephone did not work in our room so early morning wakeup call was made to the bathroom phone.

We were a party of 8 whose order for dinner was taken promptly. However 45 minutes later we were still awaiting our drinks and no sign of food. When we asked for some attention regarding this we were met with arrogance. Presented with WARM glasses with a flourish.
Wine waiter had arguement with waitress in our presence and we believe that the wine had been decanted into a bottle (red wine bottle cork had no colour on it and did not make the usual sound when uncorked).

Food however was good when it finally arrived after about one and a half hours.

At breakfast we showed ourselves to a table as there was nobody there to do so. We were then reprimanded by the waiter for doing this. As we were being ignored we attempted to pour ourselves a cup of coffee from the pot and were in trouble for this as well.

From our observation it would appear that whilst there are adequate staff to serve they are totally disorganised.

Luckily we were only at this hotel for one night. From conversation with other customers it would appear that our treatment was not an isolated case.

  • This TripAdvisor Member:
    • Liked — Convenient for airport
    • Disliked — Staff attitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vipa's Summary
Date of Stay: March 2007
Travelled with: Large group or tour
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 04 December 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
No way!
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“skip the food”

Hotel Cairo - Heliopolis

22 Feb 2007
3/3 found this review helpful

Overnight at the Movenpick Heliopolis left us with indigestion: the food at the "Italian" restaurant was literally inedible. Stick to the ice creams.... maybe the hamburgers. Bathroom needs renewing: chipped tiles, and skimpy towels.

  • This TripAdvisor Member:
    • Liked — closeness to airport
    • Disliked — food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jajalondon's Summary
Date of Stay: February 2007
Travelled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 22 February 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
Probably not
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Families with Teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Convenient to airport, but nothing else nearby”

Hotel Cairo - Heliopolis

13 Jan 2007
1/2 found this review helpful

This hotel is well-managed, clean and has several onsite activities if you need to kill some time as you transfer flights at the Cairo Airport. It has several restaurants, (European/Egyptian food, Chinese, and Italian and a lobby bar. Also has a pool and poolside restaurant. Also fitness center including sauna and steamroom. Three or four small shops, but not much for shopping. There is nothing else nearby and is about 25 minutes into Cairo if there is no traffic, which is rare. Otherwise, count on an hour to hour and a half. There is a free shuttle twice a day into downtown. Only other hotel at the airport is a Novotel, which I did not go to.

Rooms were comfortable. Non-smoking rooms available. Hairdryers in room, mini-bar was not stocked.

Nothing much for kids to do here other than the nice size pool, but in winter it is too cold for that.

  • This TripAdvisor Member:
    • Liked — Convenience to airport with no airplane noise
    • Disliked — Nothing else in the area to do
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bwphd's Summary
Date of Stay: January 2007
Travelled with: Large group or tour
Visit was for: Hobbies / interest / culture
Age group: 50-64
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
Most likely
I recommend this hotel for:
Older Travellers, tourists
I do not recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Liked the setup”

Hotel Cairo - Heliopolis

2 Jan 2007
1/1 found this review helpful

We spent one night on New Year's eve at the hotel on our way back to the USA. We were pleasantly surprised by the setup and looks of the hotel. It is definitely nice. We did not attend any of the gala parties because of our limited time but ate at the Azure restaurant which was quite nice. The staff was helpful and friendly. Rented a limousine from the hotel to go to Memphis-Sakarra. They ended up charging us a lot more than originally negotiated, that was an unpleasant experience. If you are going to rent a car from them please get the rates in writting ahead of time. I will recommend this hotel to anyone on their way in or out of Cairo due to its proximity to the airport.

  • This TripAdvisor Member:
    • Liked — Overall look of the hotel, well maintained
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas06's Summary
Date of Stay: December 2006
Travelled with: Family with teenagers
Visit was for: Quality time with friends
Age group: 35-49
Member since: 29 March 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I hate this hotel”

Hotel Cairo - Heliopolis

Save Review
1 of 5 stars
A TripAdvisor Member
Spain
10 Aug 2006
3/7 found this review helpful

  • This TripAdvisor Member:
    • Liked — The checkout
    • Disliked — the Checkin
    • Any tips/secrets for future travellers? — Chose another Hotel
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Date of Stay: July 2006
Travelled with: Business colleagues
Visit was for: Business
Age group: 35-49
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location (e.g., convenience, views)
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
No way!
I recommend this hotel for:
pet owners
I do not recommend this hotel for:
An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, Families with Small Children, Families with Teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £116 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hotel Cairo - Heliopolis

( 8-12 of 25 )
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Hotel Cairo - Heliopolis Address

Cairo Int'l Airport Road, Heliopolis | (formerly Moevenpick Hotel Cairo), Cairo 11361, Egypt