Found room to be tired and shabby. Handle on shower fell off when used. Telephone did not work in our room so early morning wakeup call was made to the bathroom phone.
We were a party of 8 whose order for dinner was taken promptly. However 45 minutes later we were still awaiting our drinks and no sign of food. When we asked for some attention regarding this we were met with arrogance. Presented with WARM glasses with a flourish.
Wine waiter had arguement with waitress in our presence and we believe that the wine had been decanted into a bottle (red wine bottle cork had no colour on it and did not make the usual sound when uncorked).
Food however was good when it finally arrived after about one and a half hours.
At breakfast we showed ourselves to a table as there was nobody there to do so. We were then reprimanded by the waiter for doing this. As we were being ignored we attempted to pour ourselves a cup of coffee from the pot and were in trouble for this as well.
From our observation it would appear that whilst there are adequate staff to serve they are totally disorganised.
Luckily we were only at this hotel for one night. From conversation with other customers it would appear that our treatment was not an isolated case.







Location (e.g., convenience, views)
Cleanliness
Location (e.g., convenience, views)
Location (e.g., convenience, views)




