stayed @ this hotel mid July for 4 nights. the hotel provides a FREE shuttle from/to the airport which is excellent. someone greeted me @ the airport , got me a visa(which i paid for) and thru customs without any issues only had to wait for my bags.... Shuttle van waiting outside ten min ride to the hotel. don't forget to tip.....oops

However, calling the hotel to confirm the shuttle will pick me up, was a HASSLE! I booked the room directly thru Le Meridien's website requested the pick up and gave the flight details..... I called the hotel to confirm the shuttle will pick me up, this was a mind numbing exercise!called on Friday (my mistake..) told the by receptionist to call back two hours later called back again. told that the person who has access to reservations was not there as its Friday and I would have to call back the next day (was travelling on Sat..). called the hotel 3 times and finally got confirmation someone will pick me up!! PHEW

First night @ the hotel I was on the 6th floor ( join Le Meridien's Star point, members get their own floor..). Room was nice enough, bathroom needed work kinda dirty. then the next two nights we checked back in (was not sure where to stay....& came back for the safer option) with a friend and got a room on the 5th floor which was better than the first night on the 6th. the bathroom was much cleaner etc pool view. Ate in the Thai restuarant in the hotel the first morning its expensive compared to other local places but ok.

The hotel location is very nice not in the middle of Cairo but a 15-20 min cab ride(30 Egyptian pounds MAX). Chilled out area compared to downtown. Don't bother with the cabs from the hotel they rip you off! walk outside and hail one its safe enough. always negotiate a price first! We paid 40 (Egyptian) one way to the pyramids a local would have paid 25... The staff @ the hotel were very friendly. we wanted to eat local Egyptian food so they pointed us the right way. If you can you must visit Abu Shakra (pr Abu Shaahra) MMMMMM:) and or El Shabrawee MUCH cheaper than the first but as good if not better. Both place were nice clean and EXCELLENT FOOD!! A 10 (Egyptian pound) cab ride away. .

I would defo stay @ this hotel again. LOCATION is primo, security is good.

Stayed for 2 nights in July 2007. Nice looking from outside but nightmare from the inside
1. Dirty Washroom
2. Poor customer service
3. Both inhouse restaurants don't serve late meal. Staff hide themselves behind a dark and drim halls.
4. Quite expensive ($150 USD per night) to pay for a 2 star hotel service
5. Poor breakfast menu, specially the pan cake hard as a rock and the honey wasn't that nice tasting.

Not recommended at all cost.

they have just destroyed my clothes.. the lousiest laundry ever my pink shirt returned white with black stains... and they offered 55 LE... i.e. 9$ while it costed me 83$ .
They said that this can happen any time and it is an old Tshirt!!!
when i asked for management... the escuses were that the poor employee that made this error cannot pay me the tshirt value.... do we go the meridien or to the employees houses !!!!

After booking via Expedia, we tried to book the airport collection direct with the hotel. This was most stressful, as our first contact with the hotel declared we had only one room booked for three people!.
Finally, after a few calls and faxing the booking details we were assured that we had a room for each person.
Unfortunately, we were not allocated the non-smoking rooms we requested. Sadly, the rooms are looking quite tired and need to be updated.
The staff however are very friendly and efficient.