The hotel is a big tower in the south part of the gezira island in the middle of Nile. In the hotel are approximatley 25 floors, 3 restaurants, bank, buddha bar, casino, spa and sauna.
The staff is helpful and kind, but sometimes is not really efficient (we had some problem with air conditioned, it was solved after 2 days).

We were extremely dissapointed by the service at the hotel. When we arrived they initally had no record of our booking, after two hours we were allowed to book in. One of the personnel told us that we have booked "a sepcial offer" and that all our meals were included - he actually encouraged us not to dine outside the hotel. We went back 3 times to confirm this. When we checked out, we were informed that we have a bill of almost $1500 for food. The way that the management handled our complaint was dissapointing. The whole experience at the hotel spoiled our holdiday. Communication ia bad and they are not organized.

the only thing I loved in this hotel was the nile view from the balacony from the 20 th floor , other wise its so expensive(350 USD) ,the room was v. uncomfortable it was so small and the bathroom was v. bad , old , the water was leaking from the sink and there was no tub only a small chair under the shower , no hair dryer, also no varieties in the breakfast,
the people in the desk not friendly and tough not helpping much
I didnt like it and I will not repeat this experince again.

We stayed here for 1 night during our 2 day Cairo tour from our cruise ship. After spending 9 days in a cabin, this hotel was a very nice break to the cruise ship quarters.

We had a room on the "4th floor" which was actually about the 8th, due to the lobby and other conference room floors. Every room had a view of the Nile. The room was very spacious. The bed was comfortable. The flat screen TV was a nice treat. We actually had more English speaking channels than in Rome. The bathroom was a good size. The "ceiling" shower head was very nice.

We encountered 2 issues while there; only 1 the hotel had control over. The phone was not working. We tried to call the front desk to set up a wake-up call, but everytime we picked up the receiver, the phone went dead. Lucky for us, the TV had a wake up timer (which worked). The second issue was with the elevators. When you have 400 people check in and out at the same time, you expect delays with the 6 elevators. The hotel was not only used for the cruise tour but there was a very big wedding party there. We actually had to go up to get down.

I would recommend this hotel to anyone visiting Cairo. It was centrally located. It was about a 30 minute drive by bus to the pyramids.