The pillows were pretty tough and hard is what I vividly remember.
The elevators didn't always work.
Our washroom was actually detached from our room meaning we had to leave our room and cross over to the washroom! We couldn't leave our stuff inside there as a result. Also, the washrooms were minimally supplied (barely any soap, we ran out of toilet paper and they didn't give us any new rolls automatically). One time, room service even forgot to give us new towels!
The top-level restaurant was also ok. The service was so-so and somewhat slow.
For the price though, I can't complain too much.






Value
Location (e.g., convenience, views)
Check-in / front desk
Cleanliness




