It's the combination that makes this hotel wonderful: very helpful & knowledgeable staff, great location, charming antique rooms and especially the travel service onsite -- run by Hamdi. He set me up with a driver and tour guide who took me to the pyramids & sphinx, and they were completely trustworthy. I left my bags in the car repeatedly throughout the day, able to tell instantly that the driver Sabri was honest and I let him drive away with everything repeatedly. And he was a safe driver -- no small feat in Cairo where drivers pay no attention to traffic lanes or traffic lights and many don't use their headlights! The tour guide Shaimaa Zidan was incredible: informative, fun and a wealth of information about everything from sites to Islamic culture. I booked a second day with the same pair, who took me to Coptic Cairo and Islamic Cairo -- a wonderful day with no walking in the 100 degree humidity! I wasn't feeling well, so Shaimaa had no problem staying flexible and shifting our day's schedule in a heartbeat.
Back to the hotel itself: the staff was ready to check me in during the very wee hours of the morning. They let me keep my bags at the hotel at no charge and a week later, when I was in town for only half a day, they let me keep my bags at their hotel again even though I wasn't paying for a room. They're just great people -- such a relief!
One more thing: to get to the hotel is a little tricky and my taxi driver had trouble finding the place, so I'd consider having the hotel email you the directions in arabic and printing them out in advance. Or make sure when you leave the airport that the driver knows the address and you should keep your own eyes out for the Cafe L'Americaine or something like that. Across the street from it, you'll see a little alley and a lit yellow sign that says Hotel Minerva. This is your entrance. Go into the entry way, turn left and take the elevator to the 5th floor. This isn't marked, and it's such a relief to find such a wonderful hotel when the door opens. And do partake of the orange juice in the morning -- it's fresh-squeezed!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, tourists
I do not recommend this hotel for:
People with disabilities, Great pool scene, pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping