The highlight of this hotel is the exquisite service! Everyone is incredibly helpful, kind, and gracious.

Some of the other reviews were negative about how this hotel is not up to other Four Seasons standards. This hotel is the older of the two Four Seasons hotels in the Cairo area. The only negatives for our entire stay is that our room could have used new carpet throughout and new wallpaper in the bathroom.

Our suite was exquisite. The place was huge, with 2 large bathrooms. We ate many meals there and the food was delicious. I highly recommend the small table for 2 in the Itallian restaurant by the window overlooking the Nile. The staff brought me a cake and sang Happy Birthday in English after dinner one evening.

The location was convenient enough, between the pyramids and downtown Cairo. The view of the pyramids is quite limited due to the distance away and the everpresent smog.

The stay at this hotel has made me a convert to be 1 of those people who talk about staying at the Four Seasons with a cultlike devotion. Overall, staying at this hotel was a fairytale experience.

This was a beautiful hotel and a lovely quiet room. We were attahced to a tour and only spent one night, but after nearly 24 hours in airports and on planes, we were able to get much needed rest. The basics of the room were there plus robes, slippers and wonderful linens. I would recommend it for those beginning or ending an adventure in Egypt for a very restful experience.

While this hotel was very good, expected better of Four Seasons. The staff is very attentive, bathrooms are big with great amenities, the rooms sizes and views vary. Be sure to get a nice view, many rooms are blocked by the First Residence condo building between the hotel and the Nile. There is also a tenement-type building on one side of the hotel...bad view.
Had a massage in the Spa, great masseuse, though spa itself was rather small. The restaurants are very nice...the breakfast buffet at the Seasons restaurant is great, and the new Aura restaurant by the pool is fantastic. The layout of the hotel is so confusing they post staff to direct you where you want to go. The Mall it adjoins is very nice, though pricey.
While I would return to the Mena House because of its unbelievable views of the Pyramids, not so sure I'd do the same for this Four Seasons...

This was the begging of a visit to Egypt to celebrate our 25 th wedding anniversary with 4 nights at the First residence. From the moment we arrived by Private transfer from the airport we were treated like royalty, nothing was too much trouble. All the staff were fantastic, our delux room on the 19 th floor had super views over the zoo and we could see the pyramids from the bedroom. The food was first class and we would recommend this hotel without any reservations.