I am a long-time guest of the BJ Traders Upper East Hotel. I wish to share the wonderful experiences I had when returning to the Traders Upper East Hotel on March 1st - the day of the long awaited hotel re-opening.
Firstly I was greeted with great enthusiasm by the staff at the executive lounge - certainly the girls gave me a very nice and warm "home-coming" welcome.
Secondly, and very surprisingly, I was greeted by the Senior Sales Manager Jack Yang at the lounge. Jack took the time to sit down with me, explaining the situation concerning the hotel shutdown, and some of the positive changes moving forward. I was offered a similar room rate to that I was enjoying before the hotel shut down, and most importantly and gratefully, Jack repeatedly mentioned that Traders recognizes me as a loyal and special guest, hence made an effort to offer me a very reasonable rate to keep my business. Jack then followed up the sincere welcome with a complimentary meal, which he personally escorted and set up for us.
I honestly have never felt so nicely treated and recognized at any hotel I have been to, including around 10 Shangri-La hotels I have used. My wife and I truly had a wonderful return stay last week. We were treated so well by all your staff, including the executive lounge staff of Sherry, Candy, Tina, Jamie, Vivian and all.
I want to express my sincere appreciation to Traders Upper East management an excellent job done. And I would like to say a special thank you to the Sales Director Pancy Xu and her staff Jack. They have made a great effort to make me feel welcome and important. I will be a life long customer of the BJ Traders Upper East Hotel for sure!
- Official Description (provided by the hotel):
- Traders Upper East Hotel, Beijing, the fifth hotel in Beijing by Shangri-La is well positioned between Lido Commercial Centre and Wang Jing Hi Tech Park, just 20 minutes from Beijing Capital International Airport and the new China International Exhibition Centre (CIEC). The hotel features 403 guestrooms and suites with superb views of the city and greenery views of Chaoyang Park and Side Park. The hotel’s Grand Ballroom and 15 flexible meeting rooms are all fitted with the latest conferencing systems. The Grand Ballroom comfortably seats 400 in a conference and cocktail or 250 in a banquet, making it an ideal choice for MICE participants and delegations. ... more less
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