We stayed a week and LOVED this hotel!!! Clean and spacious rooms. Staff bent over backwards to be friendly and accommodating.
Everything was 5 star. Concierge was a great help! Food in restaurant
was good, especially breakfast, and we normally closed down the restaurant with snacks and drinks late at night. They even boxed up our lunch for the trip to the Great Wall.

Oh, and there's a great restaurant across the street where you order a pot of broth, it comes to your table on a hotplate & you add your favorite ingredients...yum...not sure the name. There's a Starbuck's right there, too, and a Bank of China around the corner. Couldn't ask
for more. Close enough to all the attractions without too many crowds
on the street. (Out of the way, but in a GOOD way). For a couple bucks, you can get a metered cab anywhere!!! (Be careful downtown...
we almost got suckered into an expensive ride late at night...only use the METERED cabs.)

We walked from Park Plaza to Tienanmen Square one morning at sunrise,
but I wouldn't recommend it for most people...we are walkers and we got winded! Better to take a cab or even cab to the subway. It was quite a hike...Even the staff looked at us like we were a bit crazy when we said we'd walk. The maps are deceiving!

I would highly recommend Park Plaza. We will stay again without a doubt!!!

I had a very pleasant experience at this hotel during a six-day stay in late October 2007. Staff were friendly and helpful, location is superb with a new subway stop tucked around the corner (and not yet on most tourist maps). Very clean room, lots of thick towels, high-pressure shower nozzle, elegant bathroom decor, comfortable bed, complimentary broadband connection, bargain price. Most definitely would stay here again.

Given the extremely laudatory comments, I must have been quite unlucky.
I arrived in the room at 10 pm: nice room, but when I tried to connect to Internet, I discovered that the plug was broken. It took 3 hours to have it repaired.
Then I went to bed but the room was next to the elevator, terribly noisy, I slept 3 hours. At 6 am I discovered that rain was pouring in the room thru the window. I called and was told I would be immediately transferred to another room, which was the case 5 hours later.
The new room got cold in the afternoon: I called and was told that indeed heating was not any more woirking but that it would be repaired asap. Three days later, it has not been, in spite of my repeated requests. But they were kind enough to bring a tiny heating device: I am still freezing, but at least it works !!
I w<ill be delighted to leave to-morrow.
My conclusion and advices:
- I must have been quite unlucky, in many other aspects the hotel is pleasant
- there is obviously problems of maintenance
- be sure to have goos sweaters etc.. in case of heating problems
- do not come if possible for business purpose: any problem will take hours of your previous time to be solved
- do not use the expensive business center: one photocopy will cost you 1.5 US $, so 30 $ for a memo of 20 pages.
Good luck!!!

We spent a few nights here at different ends of our Mongolian travels. We were upgraded to a business room on one stay and got the best slippers of our entire 51 day trip!
The hotel is friendly, in a great location and walking distance to the Hutongs, shopping and night food market. It had fee broadband internet and good size rooms. We left really early one morning and the hotel arranged a packed breakfast for us and took into account our dietary requirements.
We stored our luggage at the hotel when we went to Xian and there were no problems. Overall a great hotel - felt like home from home by the time we left. Comfy beds (unusual for the region) and good service.
We were lucky enough to be upgraded to the sister hotel for one night (next door) The Regent and were spoilt by the Regent Breakfast buffet, but never went hungry.