We stayed here with friends for a few days. When we first arrived we were put in a 4 person dorm with bathroom, which was damp, smelt mouldy, had dirty tissues and piles of dust and dirt behind the beds, and the wrapper for a rat trap in one corner. The bathroom smelt so bad we had to move rooms. After that the rooms were basic and still pretty dirty - they don't clean in hard to reach places, and the mattresses are ridiculously thin. Bathrooms continued to smell bad. The bar was nice, great DVD collection and friendly staff, but the staff responsible for actually running the hostel were basically useless. They had us running round in circles for 2 days trying to book an international train ticket, and in the end their wild goose chase left us with no time and we had to buy flights instead. On our final night they had double-booked my boyfriends bed. We realised around 11pm and informed the guy on duty, but he told us to "wait til morning" to sort it out, obviously leaving him bedless for the night. We told the people at the desk the next morning and asked for the money back for his bed, which he'd been unable to sleep in, and they not only refused but they implied that we were lying as there was supposedly no man on duty that night, only women.
We came away feeling totally short-changed by this hostel - bad service, bad cleanliness, only made up for by its lively setting.
There are similarly priced dorms which are a million times cleaner, nicer, and friendlier. Try Happy...
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