Upgraded to a room with a good harbour view on arrival. Nice touch, very comfortable beds Initially booked a short stay en route to Shanghai. Severe weather scuppered the plans, staff could not have been more helpful contacting airlines and airports for updates. Our eventual 14 day stay was excellent with no complaints. Buses outside the hotel, trams 5 mins away. Free hotel mini bus service during the day to the ferries and the city centre. Would have no hesitation staying again or recommending to anyone. Dont let the "Novotel" name put you off this is a higher standard than Europe

Booked the Jen Hotel in desperation as could not find a nice hotel with a good rate. On the website HK$538 and I paid to upgrade to harbour view room on arrival (worth the HK$300).

Check in was efficient, room very nice - very compact, but well thought out...although given the glass panel (frosted) between shower and toilet you better know your room mate very well!!! DVD and TV in room were great.

Only had room service...used their all day breakfast each day which was excellent. However, be warned - overnight the full menu is not available..only ham and cheese s/w...so if you come in off a late flight...be prepared to be hungry! And the room service order taking system is a little chaotic and on occasion quite abrupt (but then it is HKG!)

All in a fantastic little place to stay.

We stayed at the Jen hotel from 04/03/2008 -14/03/2008. Our room was situated on the 21st floor and had a wonderful view across the harbour,we lay in bed watching the passing ferries and turbojets heading to Macau. The hotel was formerly the Novotel Century Harborview, it has undergone a major face lift and is very modern and clean. The hotel is located on the Western part of Hong Kong island, which is the old Chinese area, it is also home to the University and many HK citizens. The people who live nearby and work in the shops are very friendly.There is a Bank of China about four doors away. A great every day restaurant Tai-Saku about 10 doors down towards the water, which was frequented by locals, we had somewhat of a celebrity status after our 4th visit...great food for very little money.
The housekeeper and the bellboy did a great job with our room and luggage. There is a shuttle bus which drops you off to the Macau ferry, Star Ferry, the bus/train station in Central and then on to Admiralty. We took two trips into China and did not worry about the extra time to get to the KCR In TST East, just enjoyed the Star ferry trip.There are still good bargains to be had at the lovely Stanley Market and the Lanes in Central.
Victoria Peak is a must see as is Cafe Deco at the Peak and Simpatico, two good eateries. The taxis pull up at the front of the hotel and we used them many times, very cheap and convenient.
I have recommened this hotel to my sister and her family who will be visiting Hk in Jan 2009. I would have no hesitation in returning to the Jen Hotel, it is a great value for money .

It was a great surprise to see the new modern lobby and a spotless and funky white room with a fruit plate. The only thing that was a bit of annoyance was the coldness of the bathroom tiles. I understand that there are a very few cold months per year in HK but heated floors would add a nice touch!

Breakfast wasn't the greatest experience and was costly and the staff seemed to be very hurried in spite of the fact that the breakfast room was half empty.

Although it seems it's far away from everything taxis take you fast anywhere in no time! For the price paid I'll definitely will stay there again!