I stayed here on business and was really just co-locating with my colleagues rather than making a conscious choice of hotel but I have to say that the level of service here is top notch.

I was in an executive rooms on floor 35, and I would say that the room size was a bit small for this class of Hotel. There was some construction work going on while I was there but it only really became noticeable at the weekend and I was heading out anyway.

The room was equipped with a service bell, which summons a room attendant - one of the most obliging chaps I have met.

Free WiFi is available in the public areas (and just about in the room that I had, though obviously not intended).

What really struck me was the attentiveness of the staff, they really seem to take a pride in serving their customers. The concierge staff are especially helpful and organised a tour for me at a reasonable price.

The location is good if you are working in the Central district. The hotel has direct access to the shopping mall in Pacific place which also houses a station for the mass transit system.

I feel that they charge a fairly full rate, (even corporate rates) but all things considered I would say that it represents value. I think they are concerned that guests enjoy their stay - different from so many other hotels who say this and then fail miserably to follow through.

This was my first visit to Hong Kong and the hotel experience was better than could be hoped for.
We were met at the HK airport by the hotel's representative (optional service). He assisted with the luggage and took us to the car which was a luxury vehicle with a professional driver. They both spoke English (as do many locals in HK). We had a pleasant trip to the hotel, approximately forty minutes. We had a welcome telephone call during the trip (from the hotel) asking if everything was ok and if we needed anything special at the hotel. Upon arrival we were met at the door by a host who took us immediately to our room which was a junior suite (we are Marriott rewards members which may determine the special attention). As others have noted, the rooms are "corner designed" and ours had a narrow view of the harbor. The sitting room and the bedroom were both well appointed and attractive. Yes, the bedroom was small as compared to US hotels but i thought that it was more than adequate. The bathroom was excellent with separate tub and shower. Everyone at this hotel greeted you and was pleasant. The service was excellent (i like to compare hotels against the Ritz Carlton level of service and this one was just as good)! Restaurant choices were excellent (as we had been travelling in China for a month it was welcome to be able to order American style food). Room service was excellent with timely delivery and no surprises. When i ordered they even asked about condiments and extras that i might want. Security was very good on the property. We had access to the concierge level which i highly recommend. Food and drink service is as good as it gets and the concierege is very proficient. The location on HK island is good in that everything is close either by walking, taxi or the subway. We tried the subway upon the recommendation of staff and it was very clean, efficient and time saving (car traffic can be slow). Another positive about this property is that is sits above an expansive, primarily upscale mall which also has many restaurants and even a movie theater. I have stayed at many hotels within the US and abroad and i would strongly recommend this property for business or vacation travel.

Location is the major plus point for this hotel. This would have been my second time staying at the marriot. The bed was plush and comfy, no complains there.

However, the turn down service only rang the doorbell at 10 plus pm and did such a sloppy job in turning down the bed. This was the norm for the 4 nights that I was there.

Other than finding the room a tad bit dim, love the fact that the curtains can be drawn via a button on the bed panel. No other major complains

We stayed at the Marriott twice during our recent trip to Hong Kong and China. Everything about the hotel is very good: the service is efficient, the atmosphere welcoming, the food is delicious, and the location is most convenient.. I would highly recommend paying extra for use of the Excecutive lounge and take a bathing suit to have a swim in the outdoor pool. We also used the gym - which is well equipped.