Great room, great services, they also included breakfast and dinner coupons for the holiday stay. This hotel is in the New Territories so unless you know you way to the shopping district, better stay in Kowloon or Hong Kong Island. There is a lovely park and track behind the hotel where joggers exercise in the morning. Jogging paths are half a mile away. Much cheaper laundry service is located in the mall attached to the hotel. The mall also has a couple dim sum restaurants, mcdonald's, western restaurants, a vietnamese and japanese restaurant, and a grocery store, etc. There is a 7-11 downstairs as well. Hotel also offers a state of the art gym. Staff are very helpful and efficient. Hotel offers a daily shuttle service to the shopping district, otherwise, public transportation is just outside the hotel. Bus, light rail, are all right outside of the hotel. Make sure to get yourself a "Octopus" pass to use on almost all types of public transportation in HK except taxis. We stayed here the same time in 2004 and absolutely loved it.

I stayed in this hotel for 4 nights during my business stay in Hong Kong. Overall, the hotel was good and proper with a lovely view over the park.

The hotel is located in two towers, and below each tower is a shopping center with a 7/11 and a Chinese supermarket!

The only issue is the distance from/to the airport or Kowloon, which take you about an hour to get there. The hotel has a shuttle bus from/to the airport and to Kowloon but that service is only untill 2300h...

Rooms were OK and functional. The location was a lot further from the main shopping areas than what we would have liked and it took about an hour to get to Kowloon. The main gripe is the level of customer service we received. It was just about OK for the majority of the time but there was the odd unpleasant encounter with staff.

Rooms were considered ok but hotel was way out and it took almost an hour just to get to the main shopping districts. Time wasted on travelling to and fro. This was the first time I encountered a hotel charging guests for shuttle bus fare! Had encounters of the unpleasant kind with its staffs as well. If you are a shopper then this is definitely not the hotel for you!