The hotel is clean and service good. Rooms are small, espcially by 4 star standards. Stayed on the Nikko Floor and was suppose to get free local calls; dialed 800 number and got charged $HK30 or about $4.00 per call. They told me 800 numbers don't count as local calls. Also charged $HK330 or about $45 US for two glasses of wine for my wife at the lounge. (she was in town on a different trip). Exchange rate for money at desk is about 6% lower than what you'll get on the street so go to Nathan Rd to exchange your money. Broadband access at Nikko Lounge only means the signal; they charge to use their computers. OK hotel, definitely not 4 star. Stay next door at the Intercontinental for a much nice experience and same great location.

On two occasions I was asked if I was interested in a massage* while walking to my room after a night in town. This is unacceptable, and I didn't feel I was taken seriously when mentioning this when checking out.

For the rest the hotel itself isn't too bad. Unfortunately the pool was closed due to maintenance. Breakfast wasn't up to (their own price) standard. According to one of my colleagues his room-phone bill was the worst he had ever seen.

Overall just okay, but there certainly are better hotels around.. one night we had a perfect dinner at the Peninsula hotel's Felix Bar, and decided next time we'd surely stay at the Peninsula!

* the kind you get arrested for

My wife and I have stayed at the Nikko hotel during the Chinese new year of 2007. The hotel location is great, it is very close to the Avenue of Stars. we had an harbor view room which costs a bit more than a regular room, but the view at night is worth it, just be sure to ask for a room with a full view to the harbor, some rooms have partial view. The service was great, the only issue is that not all of the hotel staff masters English, but you always find a way to explain yourself eventually. The rooms in the hotel are clean, the bathroom is huge and has both a shower and a bathtub. The hotel is a bit pricy but it worth the price, I will visit again.

My 13 year old daughter and I stayed at the Nikko Hotel in Hong Kong for 5 nights. During that time, on 3 different occasions, she and/or I were walked in on by housekeeping. First a "man in a suit" walked in on my daughter while she was alone in the room. Next, a housekeeper walked in on both of us without waiting even 15 seconds after knocking. Third time was with me in the bathroom doorway just after a shower. A housekeeper walked in on me and obviously got a vision that will haunt her for the rest of her life! I complained to the hotel manager(s) who said they would take care of it, but they obviously didnt.

My daughter also went to "check out" the hotel pool, and ended up being followed by a male staff member the whole time who was well inside her personal space. It made her so uncomfortable that she refused to go back to the pool, even with me.

The concierge and desk staff weren't very helpful either. I asked for recommendation(s) for somewhere to eat, and they told me, "nothing is very good around here", and left it at that.

English is not very good with many of the staff as well.

We also were a definite minority at the hotel. It was jammed with hundreds of Japanese tourists milling around the lobby and the facilities. It was hard to get any help or use the facility amenities.
The restaurants were very expensive. The phone calls are not free. The business center was always busy, but cost $40 per 15 minutes use.

All in all, not a very happy experience. I could not recommend this hotel to anyone. I will not return. They call themselves a 5-star hotel. I'd say 3-stars at best.

With all the choices in Hong Kong, anyone would be better staying elsewhere.