This hotel had amazing views and it was easy to get everywhere in Hong Kong by taxi or ferry!

Our family got 3 rooms at the hotel. The presidential suite and 2 standard rooms on the Grand Club level.

I will write my review based on a standard harbour view grand club room which I stayed in. It costs HK$4000 per night. Grand Hyatt HK is an institution and boast to be one of the top 10 hotels in the world. The service at the hotel was excellent, room is spacious and is well equiped. The standard you would expect from any Hyatt worldwide.

I was however disappointed at a few minor things. At HK$4000/ night you would expect the latest technology such as flat screen TVs, the Grand Hyatt HK did not have this (not even in the presidential suite). Breakfast at the Grand Club level was disappointing. There was little choice- I was really looking forward to a smorgasbord of Hyatt buffet breakfast but was disappointed.

Overall, it is a nice hotel but its not worth the HK$4000 price tag. I also wouldnt rate it in my top 10 hotel list. It felt like I was staying at any other 5 star hotel. There was nothing special about it. I agree the hotel is in a strange location in an islolated part of Wan Chai with little food choice in the area. The 10 min walk to the MTR station is also annoying.

Nice room.Nice bathroom.Service was adequate but certainly not even close to a Mandarin standard, uneven quality of waiters.Indeed as a previous reviewer said, English proficiency is not their strongest asset.Good gym.Pay a bit more and stay at the Peninsula in Kowloon.

This was a very nice hotel, however it is not as nice as some of the other Grand Hyatts in China. The first room they gave me had a very bad mold smell, and I had to move out of that room and be put into another room. After I switched rooms, I was very happy. The hotel is clean and very nice. The staff here is excellent! They gave me lots of recommendations and directions to sites. I would definitely stay here again!