We stayed at this hotel as a second choice as our first choice was under renovation and low and behold this hotel also is under renovation which was not pleasant - on arrival our booking was stuffed up and took a bit of fixing but the staff were very helpful. We had nice room but maybe old rooms as they seemed dated but we were together which was what we wanted. The staff were really nice and very helpful and nothing was too much trouble from the concierge to the cleaning crew. Despite the renovations we had a pleasant stay and it was very central to all the things we wanted and a 2 minute walk from the train station which was handy.
Our stay was ruined when we went to check out and I was slugged with an $45AU phone bill for using my calling card to call my kids from the room any where else this is the cost of a local call - they were very unhelpful and could not show me where it states that cost in the hotel rules and would not reduce the bill at all. I was furious by the time we left and I can say that ruined a nice stay at the hotel.
It is not fancy but clean and well located if that is what you are looking for.







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