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Royal Plaza Hotel: Traveller Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 90 reviews
90 Reviews
5.0 of 5 stars
47
4.0 of 5 stars
29
3.0 of 5 stars
8
2.0 of 5 stars
5
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#20 of 157 hotels in Hong Kong
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 469
Description: In the heart of Kowloon. This description is based on information provided by the hotel.
Address:
193 Prince Edward Road West
Kowloon
Hong Kong
China
Check Rates: £96 ($170) Avg. Price
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TripAdvisor Traveller Reviews

Reviews of Royal Plaza Hotel

( 54-58 of 90 )
“Excellent in every respect”

Royal Plaza Hotel

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5 of 5 stars
Sydney, Australia
21 Aug 2007
19/21 found this review helpful

Stayed here for three nights in August 07.

Hotel: a large luxury hotel right in the middle of Kowloon. Due to its services and location, suitable both for business as well as leisure travellers.

Location: a large shopping mall is next to the hotel (walk straight from the hotel into the mall) as well as excellent transport options. Surrounded by areas where shopping for clothes, mobile phones, electronics and various other items is great. If staying in Kowloon, this is definitely an excellent hotel option.

Room: we had booked the room online at a good rate, and upon arrival were offered the executive package upgrade at HKD 360 per night. As we planned to stay close to the hotel, this was good value so we took it. It includes a room upgrade to one of the executive floors (18 or 19), plus breakfast, afternoon tea and evening drinks. Various other items are also included, and we found it well worth the cost. The room was excellent, very clean, of good size, with one of the best super king-size beds we ever experienced in a hotel (large, firm and very comfortable; great pillows too). Good size flat-panel TV, DVD player and around 40 channels on the TV; views over Kowloon and surrounding areas from the room. A good bathroom too, with shower over bath tub. Other items in the room included writing desk, minibar, electronic safe, wardrobe, and excellent air conditioning.

Breakfast buffet: good variety, better than most others (a full range of continental and cooked items, with the usual egg-chef who does the eggs the way you like on demand).

Staff: excellent experience with everyone working at this hotel, from the General Manager to the housekeeping people. All employees we encountered were very friendly and smiling, professional, and always trying to go the extra mile, offering to assist in various ways. When my girlfriend developed a "shopping foot" (foot hurting from several days of walking more than normally walking in a year or so) and we asked for advice, within minutes four people including a senior manager appeared, concerned about her wellbeing, organising a wheelchair and offering assistance. This hotel appears to be very well managed in all respects. After submitting the feedback form from the room at the end of our stay, received a personal email from the General Manager.

Booking: we booked the hotel online at a competitive rate. The room we had booked was ready upon our arrival including a personalised "welcome letter" from management. When we upgraded to the executive package, the executive room was also available right away.

Internet: the hotel has cabled and wireless in-room Internet at HKD 120 per 24 hours. However as we had booked the executive package, which comes with complimentary broadband Internet in the business area on the 19th floor, I only used the wireless in that area, which was working well.

Restaurants: we only experienced the La Scala restaurant in the hotel itself which was excellent. Other than that, there are numerous, usually economical eating options in the area within about 10 minutes walk, ranging from Japanese sushi places with menus in English to tiny Chinese eateries hidden away in alcoves that have menus only in Chinese and serve very interesting looking dishes. In the shopping mall attached to the hotel are various fast-food style Chinese, Japanese and Western food outlets.

Shopping: the large shopping mall that is attached to the hotel has a hundred or so shops of the kind that are typically found in large malls around the world (clothes, cosmetics, electronics, household goods, etc.), as well as a supermarket on the top floor. The whole area surrounding the mall and hotel is a shopping mecca, with clusters of specialized shops in specific areas (one street or block has dozens of cellphone shops, another many sports goods stores; there are several "markets" nearby, actually clusters of shops, including the "goldfish market" which is a cluster of several dozen shops selling aquarium fish, tortoises etc., the "ladies market" which is a street full of stalls selling cheap clothing and related items, and the "flower market" which has a large variety of potted plants and flowers for sale. The whole area around the hotel is one big shopping zone, and very busy. Shops typically open from around 11am till 10 to 11pm, with some closing a bit earlier.

Transport: the hotel is built over a major train station and there are many city buses operating in the area. However to get to the hotel from the airport, the easiest is to take a shuttle at the airport which is a luxury coach that goes directly to the hotel. Enquire at booth #16 at the airport after passing through customs (Terminal 1). Cost for us was HKD 130 per person (Note on HKD: at the time of our visit the exchange rate was around 7 HKD to the US dollar, 6 HKD to the Australian dollar).

Climate: we were there in mid-August and the weather was muggy; days were hot with clouds in the sky, high humidity and frequent drizzling rain. However all undercover areas are air conditioned which made this less of an issue.

Conclusion: this is one of the best hotels I have experienced. Excellent in every respect, no negatives at all. Apart from the high quality of the facilities, a very big plus at this hotel is the friendliness and professionalism of all staff we encountered without exception. The hotel is also in a great location in Kowloon. I highly recommend this hotel without any hesitation, and will definitely be back here in the future.

  • This TripAdvisor Member:
    • Liked — Excellent overall quality and very friendly and professional staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sergio2008's Summary
Date of Stay: August 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: 12 April 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Comfort and Location.. I had it all..”

Royal Plaza Hotel

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4 of 5 stars
malaysia
10 Jun 2007
7/7 found this review helpful

My family and I stayed at the Royal Plaza Hotel early June this year for 2 nights, and I have to say, we had a wonderful time there. The hotel is attached to a shopping mall and an MTR (mass transit railway) station which can take you almost anywhere from Disneyland to Mainland China. A few minutes walk out of this hotel, and you will find thousands of shops and boutiques. Finding food outside this hotel is also within 5-10 minutes walk.

Now, on the hotel itself, we stayed in a deluxe room, which consists of 2 thick comfortable bed you would expect from any decent hotels. Nothing special about the room or the bathroom. It is however, very clean and comfortable.
Breakfast buffet was just about average to me. Lots of fresh local fruits which is good to keep you hydrated because HK is extremely hot this time of the year.
The pool was also nice with a jacuzzi and a steam room on the 8th floor.

Overall, if I do come back to HK again one day, (which I'm sure I will as it is truly a shopping heaven), I will definitely stay at the Royal Plaza Hotel again, mostly because of it's location, and the comfort I know it offers.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — The staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fadzliana's Summary
Date of Stay: June 2007
Travelled with: Family (extended)
Visit was for: Quality time with family
Age group: 25-34
Member since: 08 May 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Perfect location!”

Royal Plaza Hotel

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5 of 5 stars
Oxfordshire, England
31 May 2007
16/16 found this review helpful

My husband and I stayed at the Royal Plaza for 2 weeks in March. We had previously stayed at the Hotel Concourse (now the Metropark Mong Kok) so were familiar with the area. We decided on the Royal Plaza because it seemed like a good deal for a great rate. We were not disappointed.

We travelled from the airport to Kowloon station via Airport Express (approx 20 mins) and then took a taxi to the hotel. I think there are buses available but this was the most convenient option. I highly recommend the Airport Express.

The hotel is located in Mong Kok near Nathan Road. This area is less touristy (so you may see fewer Westerners around) but you do see how Hong Kong people live. It is very close to Ladies Market, Flower Market and Goldfish Market too.

We loved the location as it is right on top of Grand Century Plaza shopping centre and the KCR station. The back entrance of the hotel leads into the shopping centre. The hotel is also connected by a covered raised walkway to most of the local attractions and Prince Edward MTR station (a couple of mins walk).

The hotel room we had was located on the non smoking floor. We were very impressed with the size of the room considering this was Hong Kong. It was very spacious. The bathroom was also very nice and the power shower was great. The room was very quiet (I'm a light sleeper so this is important). The view of Flower Market wasn't great but that didn't bother us.

There was a complimentary copy of the South China Morning Post delivered every morning which was great. The TV also showed quite a few channels including about 3 devoted to football which pleased my husband! I couldn't get away from English football even in Hong Kong.

Our room rate didn't include breakfast so we made a trip to a local bakery most mornings for fresh Chinese cakes & buns (Jimmy's in Prince Edward). We only ate in the restaurant once for an evening buffet (La Scala). It was good but the Langham Place Hotel's buffet in Mong Kok is superior for a similar price. There are so many places you can eat in the area you are spoilt for choice. We would recommend the food court in Langham Place shopping centre near Mong Kok MTR.

At the end of our stay we took a taxi from outside the hotel entrance directly back to the airport. It was quicker as we had an early morning flight.

We would not hesitate to recommend the Royal Plaza hotel and are looking forward to staying there again soon.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Internet access (& printouts) in the hotel lobby was expensive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sugarpuffs's Summary
Date of Stay: May 2007
Travelled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: 08 March 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, pet owners
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“wonderful wonderful stay”

Royal Plaza Hotel

28 May 2007
9/9 found this review helpful

The hotel enterance is rather unique as it has a long drive way. Lucky we took a taxi and he knew where it was. The staff were friendly and helpful and the standard room was excellent.
It was like an appartment - with a massive bathroom with two showers and two sinks. The bedroom was spacious and elegantly designed. The living room had a sofa and dinner table and a small hall way. We were so surprised.
It was shame we only stayed one night. I didn't want to leave.

Prince edward mtr was about 7/8m minutes walk away. Lots of shops and resturants nearby and a great big shopping plaza next door - what more do you need!!!
Top class hotel.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Hard to find - if not going by taxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Summer027's Summary
Date of Stay: May 2007
Travelled with: Spouse / significant other
Visit was for: Other
Age group: 25-34
Member since: 28 May 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location (e.g., convenience, views)
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, Older Travellers, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: £96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“On Second thought, great location . . . .”

Royal Plaza Hotel

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4 of 5 stars
Wiltshire
9 May 2007
14/14 found this review helpful

When we first arrived at the Royal Plaza we were a little bit concerned about it's location, the coach from the airport kept dropping people off and we were the last ones, seemingly getting further and further from the action. (Quick tip, buy a return coach ticket from the airport, it's $40 cheaper than buying it at the hotel)

However, once we established our bearings the Royal Plaza is in an ideal location to visit Hong Kong and see all the sights. The hotel itself has a very grand entrance lobby, check in was very efficent. The rooms are clean, spacious and have an in room safe. The bathroom was nice apart from the actual bath which if you're under 5ft 5" tall won't be a problem.

The hotel is connected to a large shopping mall called Grand Century Plaza, it's right at the heart of Mong Kok in Kowloon and is also home to the bus station and a KCR station. It'll cost $5 each on the KCR to the harbour and takes under 10 minutes, alternatively it's a 35-45 minute walk (doesn't feel that long though as there's so much to look at).

The hotel is minutes away from the bird market, fish market, flower market and Fan Yeun St. market.

We had a great time and would strongly recommend this hotel and location. It's close enough to everything to make it easy, but far enough away so that the traffic doesn't keep you up at night.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Small bath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
theperks's Summary
Date of Stay: April 2007
Travelled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: 07 February 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location (e.g., convenience, views)
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Would I recommend this hotel to my best friend?
Absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Families with Small Children, Families with Teenagers, tourists
I do not recommend this hotel for:
Great pool scene, pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: £96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Royal Plaza Hotel

( 54-58 of 90 )
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Royal Plaza Hotel Also Known As

Address: 193 Prince Edward Road West | Kowloon, Hong Kong, China