We check in at 5pm but with no rooms available and had to wait till 6+pm till they managed to provide us an upgrade which was a common practice across the industry (so nothing excellent to comment) but front desk staff Eileen's attitude was terrible on both check in and check out occasions.

She was very impatient in explaining the payment, very rude and unprofessional and doesnt seem to know what to do. She is the WORST hotel staff I ever saw WORLDWIDE!

While hotel location is great, room is clean and reasonable for a 3 star hotel in hong kong and food is great, its a plus point, but we would think twice whether to stay in Panorama on our future trips as this kind of service standard provided by Eileen should never be accepted and compromised.

Hotel Panorama was highly recommended by my Agent, at first I was hesitant to try it since I want a hotel that I already knew, it turned out I made the right choice in trying out the hotel. Panorama is the best hotel I ever stayed in Hongkong, good location, bigger rooms, bigger beds and excellent staff. Though the bathroom is not that big, its still reasonably size for Hongkong standard. I also gave them a thumbs up when they took time to send me a thank you letter because I filled up their comment card. Hope they continue keeping up to their high standards. Just a minor comment, don't forget to refill or replace the toiletries daily, on our last night some of them were not refilled / replaced.

Excellent location in Tsim Sha Tsui and central for getting everywhere by MTR.

We stayed in a harbour facing suite.

Hotel itself was clean and well decorated but facilities such as the gym were not yet available - fully booked and just to warn I'd heard they were so busy that they'd had to transfer some guests to a sister hotel.

Didn't eat in hotel restaurants mainly because the room service food was very mediocre and didn't reflect the price; bearing in mind how cheaply it is to eat outside.

Roof terrace smallish but has great views.

Overall not cheap; but for location, view and top notch service - especially Stephen on concierge - they go out of their way to make your stay special - you can't go wrong.

We stayed at this hotel for 3 nights in March. The hotel is in a fantastic location, 2 mins from the subway and a few mins walk to the various shops etc. Nathan Rd is about 15 mins walk.

The hotel was immaculate, staff were great, giving us an early check in to our room after a long haul flight.

Would def. recommend this hotel to someone who is looking to get the most out of a short stay in HK. Staying in Kowloon is much better than on the island itself.

Would recommend doing The Peak, Lantau Island and def a trip to Stanley - make sure you take the double decker buses - fab view.
Enjoy!